What Information do you need to make a Financial Claim?

What Information do you need to make a Financial Claim?

If you think you may be able to make a financial claim, there is a variety of information and identification that will be necessary. This should include any information you can provide from when you made the investment, examples of which can include:

  • Any or all paperwork from the associated pension or investment
  • Evidence of when you were first contacted to discuss the pension or investment opportunity
  • Records of moving your pension or investment
  • Evidence of what your advisor recommended
  • A record of those you spoke to while making the pension or investment
  • A record of how much your pension you invested or moved

What if I don’t have all this information?

If you don’t have all this information to hand, that’s not a problem. Paperwork and detailed information are often not necessary, as we will gather the full details from the provider and assess this for you. We will then communicate the results to you in clear language. Having some evidence and records of the process can also be enough to begin the financial claims process.

Information do you need to make a Financial Claim

How to make a financial claim

If you’re a victim of financial mis-selling, we can help. Start your claim for financial services compensation by getting in touch with our team of expert advisors, who will discuss your case and determine your eligibility.

If your claim does warrant investigation, we will begin to gather information from the relevant investment providers, to assess both the extent of your financial loss and the quality of advice you were dealt at the point of sale.

After conducting our initial research, we will write a bespoke letter of complaint which will be sent on your behalf to the trading business (or Financial Services Compensation Scheme, if they’re no longer active). At this point, your case will follow one of two avenues:

  1. Your complaint will be upheld and you will receive the compensation you deserve for your damages and financial loss.
  2. Your complaint will be refuted, and we will advise you on the next steps. We will also let you know how we plan to escalate the case according to Financial Ombudsman compensation guidelines.

What is the Financial Services Compensation scheme?

The Financial Services Compensation Scheme (FSCS) is the UK’s statutory insurance body that protects consumers when firms and businesses fail to pay damages for financial malpractice. This is often because the trading firm has gone out of business. In these cases, the FSCS will pay your compensation.

How We Can Help

Here at The Compensation Experts, we work with solicitors who have years of experience with financial mis-selling claims. This means that they can help with any questions you have about the information you need to make a financial claim. If you think you may have a potential claim, contact us today by filling in or contact form. Or call us to speak to one of our friendly experts.

Similarities vs Differences of Unit Trusts and Open-Ended Investment Companies

Are you looking to invest your money into an investment fund? Here is everything you need to know about unit trusts vs investment trusts, and the difference between a unit trust and an OEIC.

OEIC vs unit trusts: what’s the difference?

When looking to invest your money in funds, you want to be sure that you’re placing it in a fund that is both secure and reliable. The last thing you want to happen is to be mis-sold investment funds.

If you’re looking to invest your money into funds, the two of the most common types of investment funds are known as unit trusts and open-ended investment companies (OEICs). Both these funds share a variety of traits, but they also have some important differences.

There is also a third type of commonly used trust known as an investment trust that you may want to consider if a unit trust or OEIC doesn’t appeal to you.

What are OEICs and unit trusts?

At first glance, there appears to be little difference between OEICs and unit trusts.

Rather than being an individual fund, both OEICs and unit trusts are what’s known as mutual funds. A mutual fund contains money from multiple different investors and is managed by someone known as a fund manager.

The fund manager takes the invested money and uses it to create a portfolio of investments and assets by investing in bonds or shares from a variety of businesses on the stock market. The total value of these investments is then divided into units, hence the name unit trust, each one being given to one of the fund’s investors. Investors can then exit the fund at any time by selling their unit.

What is an investment trust?

Unlike an OEIC or unit trust, an investment trust is a company that operates as a closed-ended investment fund. While OEICs are fluid in the size of their funds and investments, investment trusts hold a fixed number of shares and will typically retain the same value between the investors when an investor withdraws from the fund.

Investment trusts are seen as longer term investments that require time to fully reap the benefits, being more suited to static investments rather than things such as bonds.

When it comes to the difference between a unit trust and investment trust, if you want an investment you can reach and withdraw easily, a unit trust should be your pick.

OEIC vs unit trusts: similarities

Due to the effectiveness of both open-ended companies and unit trusts as potential investment opportunities, both types of funds have proved to be increasingly popular in recent years.

A large reason for this, and one of the core similarities between the two, is the fact that they can offer a practical and affordable way for clients to diversify their fund portfolio. With shares spread across numerous different asset classes, all managed by a separate individual, there is no pressure to make routine calls on individual stocks and shares to check and monitor their value.

This is particularly true if investors do not have the expertise required to manage stocks and shares professionally. Allowing another individual to handle the buying of units or shares can also provide a much wider spread of investment than an investor could have otherwise achieved with the same amount of money on their own.

In many other respects, unit trusts and open-ended investment companies are the same types of funds. Despite the name difference, they’re both open-ended, and the price of each unit they provide is also dependent on the net asset value of the fund’s overall investment portfolio.

With open-ended investment companies and unit trusts, you can also generally choose to have dividends paid directly to you as income or have it reinvested in the fund if it’s performing well to increase future dividends.

On top of this, both fund vehicles can invest in a wide range of asset classes, geographies, and sectors. The collective nature of unit trusts and OEICs means that the invested money contributed by the number of investors can be pooled together for investment in the stock market. 

So, with so many similar aspects between them, you might be wondering why there’s a debate between investing in an OEIC vs unit trust to begin with.

Well, while both fund types might have a lot in common, both also have some pretty major differences.

The difference between unit trusts and OEICs

Without a doubt, when deciding between a unit trust vs OEIC, the main factor that will likely influence your choice will be the pricing of your chosen fund.

Unit trusts have what’s known as an offer price, a price at which an investor can buy into them. But on top of this, they also have what’s known as a bid price. This bid price is the price at which an investor can then sell their unit.

OEICs, on the other hand, have a single price for everything. This often makes OEICs more stable to invest in than unit trusts, as the price gap between a unit trust’s offer and bid cost is typically a 6-7% difference. Charges for an OEIC are simply deducted from the total amount invested.

Essentially, unit trusts come with added cost weight that should be taken into account when deciding between an OEIC vs unit trust.

Investment in a unit trust also involves buying a proportion of the total fund, the unit you are given when you invest in the fund, while an OEIC involves buying an actual share in the investment company. This makes it much clearer as to what you’re investing in when you opt for an OEIC vs unit trusts.

A final, subtle difference between the two is that trust law governs a unit trust, whereas company law governs an OEIC. This means there will be a variety of regulations you’ll need to consider when deciding on which fund to invest in.

Deciding on whether to invest in an investment trust or a unit trust vs OEIC

Now that you know the similarities and differences between an OEIC, unit trust, and investment trust, it’ll be up to you to decide which is more suitable for your needs.

OEICS have substantially increased in popularity in recent years due to their simplified structure, and many unit trusts have converted into OEICS as a result. That being said, unit trusts are still a popular choice. And if you want a long-term investment option, you might want to consider an investment trust.

Regardless of whatever type of fund or trust you’re interested in, it’s a good idea to do your research into investment funds and asset classes so you know what you’re investing into. And if you’re ever unsure about the legality surrounding any type of trust or fund, it’s always a wise idea to approach a qualified solicitor for advice.

Of course, when investing in any type of fund, there is always the risk that you may be mis-sold the investment. Whether it’s mis-sold investment bonds or a stocks and shares ISA, if you believe you’ve been misled on a financial fund investment, you might be able to make a mis-sold investment claim.

Here at The Compensation Experts, we work with solicitors who have years of experience with financial miss-selling claims. They’ll be able to help you tell the difference between OEIC vs unit trusts, as well as walk you through the claims process if you want to make one.

Common Reasons Investments are Mis-Sold

The Financial Conduct Authority (FCA) – which regulates financial services and markets in the UK – states that an advisor must sell financial services in a way that is fair, clear, and not misleading. This means that if you have been advised to take out an investment product by a financial advisor in the last 30 years you may have been given poor or unsuitable financial advice. This means that, historically, there may be a lot of reasons investments are mis-sold.

common reasons investments are mis-sold

Common Reasons Investments are Mis-Sold

There are a number of reasons that investments may have been mis-sold. Here are some of the common reasons why:

  • The risks associated with the financial product were not explained to you. The advisor should have assessed your attitude to risk and recommended a product that suits your own risk profile and your capacity to make a financial loss. 
  • An advisor did not give you the correct information, or did not tell you how your money would be invested. They also did not tell you about the risk involved with that investment. So, you ended up with a product that is not right for you.
  • You were not made aware of additional charges and fees which you have incurred following advice. The advisor should provide you with illustrations detailing how the initial and ongoing charges may impact on your investment.
  • The advisor did not assess your personal circumstances. An advisor should consider your personal circumstances such as your income, future financial plans, existing investments, and previous investment experience; so that they can recommend the right product for you.
  • The advisor did not give you the full range of investment options or products.  Some advisors were acting as ‘tied agents’ for their place of work. Consequently, they were only able to recommend products sold by the bank or financial institution they worked for. This means the advisor may not have given you your full range of investment options.
  • You experienced hard sales tactics and felt uncomfortable or pressured into an investment that you didn’t really need or want.

If you have experienced any of these, then you may have been mis-sold the investment and may be able to make a mis-sold investment claim.

How We Can Help

Here at The Compensation Experts, we work with solicitors who have years of experience with financial mis-selling claims. This means that they can help with the most commo reasons investments are mis-sold when making a claim. If you think you may have a potential claim, contact us today by filling in or contact form. Or call us to speak to one of our friendly knowledgeable advisors.

Common Barriers to making a Financial Mis-Selling Claim

When it comes to making a financial mis-selling claim, particularly a mis sold investment claim, there are many barriers that people feel like they come up against. That is where The Compensation Experts are here to help.

Our advisors can guide you through the process of making a claim and help with any barriers that you may come up against. Then, we can get you in touch with one of our expert panel of solicitors.

barriers to making a financial mis-selling claim

Here are some of the common barriers to making a financial mis-selling claim.

The bank will not take the complaint seriously, or instantly decline your complaint

Our experienced experts understand a financial advisor’s obligations when recommending a product. Which means we know what to formally complain about, giving you the very best chance of obtaining compensation

There is too much jargon used in the selling of financial products, which can be confusing for consumers. This can result in a reluctance to formally complain

Our friendly and knowledgeable experts will explain all aspects of the claim in everyday terminology, that is easy to understand

You did not lose your own capital and feel there is no cause to complain

If you broke even on your investment or made a poor or disappointing return you may still be able to claim substantial compensation. This is because you could have made a far better return if they had recommended a more suitable product.

I have lost trust in my bank and do not trust them to deal with my complaint as they should

Financial advisors, working for banks or independently, are regulated for the Financial Conduct Authority (FCA). The FCA impose clear rules and timescales on how firms must deal with complaints and treat customers fairly

I do not have paperwork about the investment and cannot recall the circumstances well

Paperwork and detailed information are often not necessary, as we will gather the full details from the provider and assess this for you. We will then communicate the results to you in clear language

It seems like a lot of work and hassle. I am busy, so I just do not have the time or inclination to make a complaint

At The Compensation Experts a financial expert will do all the work for you. It is a hassle-free process which requires very little of your time.

I do not want to make a complaint and get anyone in trouble

The complaint is made to the company who the advisor worked for so it will not impact on an individual.  Banks and life offices deal with complaints within a separate complaint team.

The company who advised me are no longer trading

We may still be able to submit a claim on your behalf for lost capital to the Financial Services Compensation Scheme (FSCS). Our friendly financial experts will quickly be able to establish whether we could make a claim in this scenario

I will do this myself for free or get a relative to do it for me

Yes, you can do this yourself for free.  Please be mindful that you only get one chance to successfully claim the compensation you could be entitled to.  We will use our experience and expertise to give you the best chance of success with your one opportunity.

I don’t think I will be owed any money

Many consumers hold this belief, and then receive thousands of pounds.  The interest rates before the UK recession were far higher, which means you would have made a very good return in a savings account.  For this reason, you may still have lost out substantially. There can also be substantial interest figures added to the compensation awarded.

How We Can Help with Barriers to Making A Financial Mis-Selling Claim

Here at The Compensation Experts, we work with solicitors who have years of experience with financial mis-selling claims. This means that they can help with any barriers you feel you are up against when making a claim. If you think you may have a potential claim, contact us today by filling in or contact form. Or call us to speak to one of our friendly knowledgeable advisors.