Start your claim now

Although slipping on a wet floor might be a minor inconvenience for some, in many cases, a slip or fall can cause considerable injury. If you’ve been injured after slipping on a wet floor, whether it was at work, or in a public place, you could be eligible to claim compensation.  

Having a good understanding of your rights in this kind of situation can help you significantly if you choose to make a claim for slipping on a wet floor. In this article we’ll explain what you should do after a slip accident, including the eligibility criteria for making a claim, who might be liable, and how a specialist solicitor can help you.  

Can I claim for slipping on a wet floor? 

To be eligible to make a successful compensation claim for slipping on a wet floor, certain conditions must be met: 

  • You must have been injured as a result of the incident. 
  • There must have been negligence or a failure in duty of care which led to the injury. 
  • Generally, the injury must have taken place in the last three years, although there are exceptions.  

Situations where you might be eligible to make a claim include slipping on a wet floor in a public place – for example, slipping on a wet floor with no sign at a supermarket, or slipping and injuring yourself at a swimming pool.  

You may be able to claim if the accident happened at work – for example, slipping on a greasy floor while working in a kitchen environment. To find out if you’re eligible to make a claim, simply get in touch on 0800 182 2191 or you can contact us online

Common injuries caused by wet floor slips 

Slipping on a wet floor can result in a variety of injuries, from cuts, grazes and soft tissue injuries, to more significant injuries such as broken bones. We also see cases where someone has suffered a back or head injury after a slip or fall, and in some cases, these injuries can have a long-term impact on the individual.   

Who’s liable after a slip on a wet floor? 

Determining who is liable for a slip on a wet floor will depend on the setting in which the slip happened, as well as the specific circumstances of the incident. 

If you’ve had an accident at work, your employer has a legal duty to keep employees safe. If it is found that your employer failed in their duty to provide safe working conditions, they could be held liable.   

If you’ve had a slip on a wet floor in a supermarket, under the Occupiers’ Liability Act 1957, it is the responsibility of the supermarket to ensure that the premises are safe and to take reasonable steps to prevent accidents and injuries.  

Proving liability can be complex, but we’ll connect you with a solicitor who specialises in these types of cases and can help you recover the compensation you deserve.  

What to do immediately after a wet floor slip 

After slipping on a wet floor, there are several steps you should take to ensure your safety and to prevent similar accidents from happening. Your actions immediately after an accident can also strengthen a future compensation claim.  

Seek medical attention: Your priority after any accident should be to seek medical help. You might need emergency treatment from a first aider, or you may need to visit hospital if your injuries are more serious. Even if your injuries don’t appear to be serious, you should seek medical attention; an injury isn’t always immediately obvious, and some injuries can develop over time.  

Report the accident: After a slip, you should ensure you report the accident to the appropriate person. If you slip at work, the accident should be recorded in the accident book if you have one and, in some cases, a RIDDOR report will need to be submitted. If you’ve slipped in a public place, such as a supermarket or restaurant, make sure the incident is reported to a member of staff.  

Gather evidence: The next step, if you’re able to, is to collect evidence to support your claim. This might include gathering witness details, keeping a record of what happened and when, and taking photographs or videos of the scene of the accident and your injuries. Your solicitor will request evidence to help prove your claim for slipping on a wet floor, but the more information you can provide, the better. 

Documenting your injuries 

After your accident, you should try to keep records of your injuries and any treatment that you have. You should also keep a record (and receipts if possible) of any expenses incurred because of your injury. This might include travel expenses to medical appointments or any additional treatment that you’ve had to pay for yourself. All of this can be put forward as part of your claim to show the impact of the accident. 

The road to making a claim: Important considerations 

If you think you might have a claim for slipping on a wet floor, it’s crucial that you seek legal advice as soon as possible. Not only are there strict time limits for making a personal injury claim, but we would also recommend that you seek advice while the incident is still fresh in yours and any witnesses’ memories.   

The process for making a compensation claim can be broken down into three key steps: 

Step 1: Get in touch with us on 0800 182 2191 or you can request a call back via our contact form or our live chat.  

Step 2: One of our friendly compensation specialists will assess the details of your case and let you know whether you have a valid claim. They can then connect you with a suitable solicitor who will discuss the facts of your case and how it has affected you.  

Step 3: Your solicitor will gather evidence and notify the negligent party that you wish to begin claim proceedings. Your solicitor will negotiate on your behalf to recover the compensation you deserve. If your claim is unsuccessful, you won’t pay a penny as per our No Win No Fee guarantee.* 

How much can I claim for? 

The value of your claim for slipping on a wet floor is determined by a variety of factors, including the type and severity of your injuries, the impact the injury had had on your quality of life, and any financial losses you have suffered as a result of the accident.  

Although it’s not always possible to say exactly how much compensation you’ll get for slipping on a wet floor, below are some examples of possible compensation figures for trip, slip and fall claims, to provide you with a basic expectation of how much compensation you could claim for slipping on a wet floor, based the 17th edition of the Judicial College Guidelines: 

  • Compensation for head injuries varies greatly depending on whether it was a minor, moderate or severe injury. Consideration is given to the severity of the injury, period it has taken to recover and any ongoing symptoms. For this reason, the compensation can range from £2,690 up to £15,580 for minor cases, going all the way up to £493,000 for severe head injuries involving brain damage.   
  • This also applies to neck injuries; less severe cases may be eligible for claims up to £9,630, whereas compensation for severe neck injuries could be up to £181,020. 
  • For knee injuries, you could claim trip or fall compensation between £2,750-117,410. This is a broad compensation range and depends on the severity of your suffering. 
  • A simple fracture to the forearm could make you eligible for between £8,060 to £23,430, while a serious arm injury could secure in excess of £50,000.  

How The Compensation Experts can help

Understanding your rights after slipping on a wet floor can help ensure you receive the compensation you’re entitled to if you choose to pursue a claim. In this article, we’ve shared the eligibility criteria for making a claim for slipping on a wet floor, as well as the common injuries caused by this type of accident. We’ve looked at who could be liable if you slip on a wet floor and also what you should do after an accident, including the evidence you’ll need to gather. Finally, we’ve outlined the claims process and shared possible compensation amounts for these types of claims.  

If you’ve been injured due to someone else’s negligence, you have the right to make a claim for compensation. At The Compensation Experts, we work with a network of specialist legal firms, who have been hand selected by us. We can pair you with a solicitor who can help you claim a fair settlement for your slip claim. Talk to us today by calling 0800 182 2185 or using our online contact form.  

Frequently Asked Questions 

We’ve answered some of the most frequently asked questions about slipping on a wet floor.  

What’s the average payout for a slip and fall in the UK? 

It’s important to remember that each claim for slipping on a wet floor is unique and compensation figures will be determined by the type and severity of your injury, as well the impact the injury had had on your life, and any financial losses you’ve suffered. You can find example compensation figures for different injury types earlier on in this article or you can visit our Compensation Calculator.  

What to do if you slip on a wet floor? 

If you slip on a wet floor, you’ll first need to seek medical attention. You’ll also need to ensure that the incident is reported to the appropriate person. If the accident happened at work, the slip may need to be recorded in the accident book. You should also try to gather evidence, such as photographs of the area the slip occurred, as well as details of any witnesses.  

What are the risks of wet slippery floors? 

Wet floors pose a significant risk. If a floor is wet and slippery but there is inadequate communication or signage, this can cause someone to slip, and in some cases, it can lead to serious injury. Injuries that could be caused by slipping on a wet floor include soft tissue injuries, broken bones, and head injuries.  

Are concrete floors slippery when wet? 

Like other surfaces, concrete can become slippery when wet. This is especially true of polished concrete surfaces. It’s crucial to ensure the correct cleaning methods and products are used on polished concrete floors as this can affect its slip resistance.  

*Conditions apply  

If you’ve suffered an injury, due to a road traffic accident, a slip trip or fall, or an accident at work for example, the primary focus will often be on ensuring you make a good recovery physically, but the impact that an injury can have on your mental wellbeing shouldn’t be overlooked. In a study published in the National Library of Medicine, which looked at the mental health of patients six months after injury, it was shown that those with physical injuries are at risk of mental health problems, with many experiencing anxiety, depression and PTSD.  

An injury can affect every aspect of your life and it’s clear that there is a significant connection between your physical and mental health. It’s this link that we’ll explore further in this article. 

How injuries can impact your mood  

Following an accident, it’s important to consider the psychological effects that your injuries can have. NHS advice states that common symptoms after a physical injury include depression, low mood, and anxiety, as our body and mind react to the physical trauma. If you’re struggling with your mental health after an injury, it’s important to ask for help, including seeking professional help if your symptoms are serious or prolonged.  

Factors contributing to depression after injury 

There are various factors that can contribute to someone experiencing low mood or mental health problems following an injury. Not only is there the possible trauma of the accident itself, but you may also have to deal with pain, reduced mobility, or loss of independence. Those who suffer serious injuries may have to adjust to living with a disability and everything this entails. Many people must take time off work after an injury, which itself can affect your mental health, but you may also be concerned about the financial implications of being off work and taking time to recover. That’s why it’s crucial that you seek support if you feel that your mental health has been affected by your injury and we’ll discuss some of the support available later in this article.  

It’s also important to seek legal advice if you’re considering making a claim for your injury. While the solicitors we work with primarily handle claims for physical injuries, a personal injury claim will often consider the psychological impact of your injuries as part of your claim. A personal injury solicitor can help you navigate the legal process and answer any questions you might have.  

Coping with changes to your daily life 

If you’ve been injured, you may find certain things more difficult now and it can be emotionally challenging to adjust to your new circumstances. It’s important to remember that support is available and that strategies can be put in place to help you during your recovery.  

Adjusting to physical limitations 

If an injury means you’re no longer able to do certain physical activities, it can be hard to accept, but working within your new physical limitations and focusing on achievable goals can help. 

Depending on your injuries, you may undergo a period of rehabilitation. Your rehabilitation programme may include physiotherapists, occupational therapists, and psychologists, who can help you adjust to any physical limitations following your accident.  

Your rehabilitation team will work with you towards certain goals and can help you in regaining as much independence as possible. Psychological therapies may form part of your rehabilitation and can help you in coping with the effects of your injuries.  

Finding new ways to engage in hobbies and activities 

Keeping up with hobbies and activities can help maintain a sense of normality following an injury and it can help you emotionally to do activities that you previously enjoyed. 

If your injury makes it difficult to take part in your favourite hobbies, there may be alternative ways to participate in a pastime, or you may find new hobbies that you hadn’t previously considered. If you’ve suffered a serious injury, rehabilitation specialists, as well as charitable organisations such as Headway, Back Up Trust and the Spinal Injuries Association may be able to provide support in this area.  

The potential impact on your social life 

Healthtalk explain that for some, injury can lead to feelings of isolation and that sometimes, suffering an injury can make people reevaluate their social lives. However, it’s important to maintain connections and seek support where needed, as this can help, especially with the emotional aspects of recovery.  

Try to reach out to friends if you can. The Association for Applied Sports Psychology discuss the importance of a social support network following injury. They suggest asking friends and family to check in on you from time to time and they also highlight the importance of asking for help when you’re feeling down.  

Communicating with loved ones 

As well as seeking support from your social group, many people speak with family to help with the emotional impact of an injury. Try to be open when communicating with your loved ones and share with them any challenges you’re facing.  

Seeking support from others with similar experiences 

Some people find it helpful to talk to others who have been through a similar experience. Connecting to others who have shared your experience can provide a sense of community and shared understanding. Often, voluntary organisations will be able to put you in touch with relevant support groups or individuals who have faced similar challenges.  

Coping with depression after injury: tips for recovery 

If your mental health has been impacted by injury, there are a range of strategies and techniques that can help. He we explore some ways to promote mental wellbeing during the recovery process.  

Practising mindfulness and relaxation techniques 

Mindfulness and relaxation techniques can be helpful in supporting your mental wellbeing. Mindfulness involves being present in the moment and noticing what is happening in your mind, body, or your surroundings. Benefits of mindfulness including feeling calmer, becoming more self-aware and having more control over how you respond to your thoughts.  

The mental health charity, Mind recommend a number of relaxation techniques, including body relaxation exercises, drawing calming circles, spending time in nature, and taking time to connect to your senses. It’s important to remember that while some of these techniques won’t work for every individual, there are plenty of different exercises and options to try.  

Engaging in physical activity and rehabilitation 

Engaging in physical activity can help boost your mood, so including exercise as part of your recovery where possible can be important in maintaining your mental wellbeing. The Mental Health Foundation advise that even something as simple as 10 minutes of brisk walking “increases our mental alertness, energy and positive mood.” 

After an injury, it’s important to ensure that any exercise you undertake is signed off by those treating you.  

Seeking professional help when needed 

The NHS advise that while it is normal to experience psychological symptoms after a physical trauma, if your symptoms are still present after 4 weeks, you should consider seeking professional help. You should make an appointment with a GP, who can give you advice and discuss possible treatment options. They may refer you to a mental health practitioner or they can give you details so you can self-refer for mental health services.  

If you have suicidal thoughts at any point, it is important that you tell someone. There are several helplines available, or you can use a text line if you don’t feel like speaking to someone on the phone. You could speak to someone you trust, seek an emergency GP appointment, call NHS 111 or contact your mental health crisis team. The NHS provide further help for suicidal thoughts here. Remember, you don’t need to struggle with these feelings alone and help is available.  

Taking care of your mental health alongside physical healing 

In this article we’ve looked at how being injured affects mental health and highlighted the importance of addressing your mental wellbeing alongside your physical recovery after an injury. We’ve provided information to help you navigate the psychological impact of a physical injury, including strategies and techniques for self-help and when to reach out for support from a professional.  

We understand the impact an injury can have, and our friendly team will always handle your claim with sensitivity. For no-obligation advice on making a compensation claim for your injuries, please get in touch on 0800 182 2186, or start your claim online.  


NHS 111 
Call 111 – 24 hours every day 

Samaritans – for everyone 
Call 116 123 

Campaign Against Living Miserably (CALM) 
Call 0800 58 58 58 – 5pm to midnight every day 
Visit the webchat page 

Papyrus – prevention of young suicide HOPELINE247 
Call 0800 068 41 41 
Text 07860 039967 

SOS Silence of Suicide – for everyone 

Call 0808 115 1505 – 8pm to midnight Monday to Friday, 4pm to midnight Saturday and Sunday 

Shout – for everyone 

Text “SHOUT” to 85258 

Accidents can happen anywhere and for The Compensation Experts, accidents in public areas are one of the most common reasons people contact us. In the last year, more than 20,000 people have visited The Compensation Experts website for information on broken bones due to injury and accidents. Interestingly, more than 2,000 people appear to have been impacted by tripping over a pavement; and just shy of this number have also apparently been involved in a supermarket or shop injury.  

More than 9,000 people have enquired as to whether securing a compensation package would impact their benefits entitlement. More than 3,000 people appear to have been involved in a workplace accident, and (worryingly!) two-thousand-seven-hundred people have looked to us for information about accidents that take place on school property. 

The owner of any public venue, be it a council-owned park or a corporate-owned shopping centre, is responsible for ensuring all reasonable measures are taken to prevent public accidents. If you do get injured on public property as a result of an accident – which you feel could have been avoided if proper measures were in place – you might therefore be entitled to compensation. 

Common examples of compensation claims for public space injuries include slipping on a wet floor, tripping on uneven payment, falling down staircases within poorly lit areas and injuries on construction building sites. However, outside of these prevalent public space accidents, there can be cases with highly unusual circumstances, or in other words, ‘freak’ accidents which can occur anywhere.  

Using data gathered from Reddit /LegalAdviceUK, which supports 878,000 members and exists to provide legal support across the nation, we’re breaking down 15 of the strangest public injuries according to posted stories, from shocking carnival ride injuries to broken bones caused by restaurant furniture, including how likely it is that each person could get compensation.  

Funfair worker breaks child’s elbow on carnival ride 

According to this Reddit post, an England based ride operator slammed down a safety bar on a child without warning, which resulted in a broken elbow. Despite the child being in obvious, immediate pain, including screaming and crying, the ride continued and staff appeared to show no concern. Following the ride nightmare, the child’s mother reported the accident and staff gave a £5.00 refund as a response, with no further help offered.  

A trip to A&E revealed the broken elbow, meaning significant pain, a cast, and missed activities like swimming lessons while it healed. The child’s mother reported the incident to the Health and Safety Executive (HSE) but was still worried the same thing could happen to someone else. 

A claim might be possible if: 

  • The ride operator didn’t warn before slamming the safety bar, causing injury. 
  • The staff didn’t stop the ride when they were made aware of the child’s pain. 
  • The safety bar coming down caused the injury whose effects may have been made worse by the failure to stop the ride. 
  • Depending on the extent of the injury, there may be more long-term consequences for this family, which may also warrant compensation. 

Broken supermarket trolley seat injures a baby’s back  

Injuries in supermarkets are generally rare and this specific example is no exception.  According to this Reddit post, an 18-month-old baby fell backwards onto a metal bar when a shopping trolley seat broke at Tesco supermarket.  

The baby experienced a lot of pain and bruising, which was really upsetting for both the baby and the mother. The store recorded the incident and saved the CCTV footage, promising to follow up but, in the end, they didn’t. It was only after the parents contacted the store again that they assigned an internal injuries team to investigate the incident.  

However, no one knew if the store even regularly checked the trolleys. And if the damage was not reported before the baby used the trolley, the store wouldn’t have known about it in the first place.  

A supermarket injury claims claim might succeed under the Occupiers’ Liability Act 1957 if: 

  • The trolley seat breaking was the cause of the injury. 
  • The CCTV proves her version of events. 
  • The staff did not regularly check the state of the trolleys. 

Bar serves a drink with glass shards instead of ice  

In this Reddit post horror, what should have been a refreshing iced drink turned out to have small glass shards in it. A customer attended a bar with friends to unwind and after consuming a drink, discovered the ice didn’t melt and it was actually glass. Only after crunching and potentially swallowing it, the customer realised it was glass, which caused small cuts in their mouth and throat.  

The medical team at A&E said to ‘watch and wait’ to see if it got better and advised them to come back straight away if they coughed up blood or felt any other pain.  

When the accident happened, a staff member admitted glass had broken earlier in the area where they store glasses. This might have contaminated the customer’s drink. The customer received a goodwill refund and immediately left. 

The customer might have a case if: 

  • The drink contained glass shards. 
  • The glass shards were present in the drink through staff negligence and carelessness. 
  • The incident was the cause of the injury to the patron. 

Sharp bus break leads to a passenger broken leg   

Slips, trips and falls are frequent public space injuries and there are certain cases that can lead to serious injuries. This Reddit example highlights this, in which a bus passenger fell down the stairs and broke her leg when the driver braked suddenly. As a result, the passenger needed two operations and had to have titanium rods put in her leg.  

The bus operator claimed she must have slipped rather than fallen as a response, saying the bus wasn’t actually moving at the time. She then asked to see the CCTV so she could prove she didn’t slip and to show the bus was actually in motion when she fell.  

She told others on Reddit that her injuries were life-changing, sharing that she now found climbing the 63 steps to her flat incredibly difficult.  

This lady may be able to make a strong public transport accident claim if: 

  • The driver’s sudden braking caused her to fall. 
  • CCTV footage can show the bus was moving. 
  • The passenger suffered severe injuries that have significantly impacted her daily life. 
  • Reasonable measures were not in place to support passenger safety on the bus. 

Falling balcony glass scars nightclub customer’s face 

Bar and nightclub injuries are common spaces for private space injuries. According to this Reddit post, someone either threw or dropped a glass from a nightclub balcony, hitting another person square in the face. The glass didn’t shatter but it did cause a wound between the eyes, needing a trip to A&E, stitches, and the person might possibly even end up with scarring. 

After the accident, the person who had been injured was adamant that the club should have used plastic cups instead of glass ones. The club promised to follow up with their guest but didn’t. They haven’t responded to his attempts to contact them either. 

The injured person could consider claiming for an injury that happened in a private place if: 

  • The nightclub failed to put reasonable measures in place to prevent dangerous behaviour, if this is what led to the glass striking the injured person. 
  • The use of glass cups increased risk of injury, and an alternate option – such as plastic cups – were available to the club but not used. 
  • The injury required medical treatment and may result in lasting scars. 

Unmarked restaurant glass door leads to face stitching  

This Reddit story highlights the danger of an unmarked revolving door. A customer at a restaurant walked into an unmarked glass pane in a revolving door, hurting their face and needing stitches in their eyebrow. Luckily, a passerby saw what happened and helped and the restaurant staff quickly provided first aid too. 

When the customer returned, they noticed that the glass pane they walked into was the only one without a safety marking. All the other glass panes were correctly marked – in line with regulations. 

A compensation claim might be possible if: 

  • The glass pane was not marked for safety. 
  • All other glass panes had safety markings on them. 
  • The lack of safety marking led to the injury. 

Supermarket yoghurt spill injures a customer’s back injury  

A yoghurt spill in a supermarket upended a customer, as reported within this Reddit post. The fall made the customer’s existing back issues worse and they even had to take time off work to recover. This was unfortunate because they were self-employed and not eligible for sick pay.  

At the time of the accident, the shop owner said the staff were new and didn’t know what to do, so they didn’t deal with the spillage. They hadn’t put warning signs up around the spill either. The whole incident was caught on CCTV, but it was unclear if it was logged in an accident book as well. This person may be able to make a slip, trip or fall claim if: 

  • The staff weren’t trained on how to deal with a spill in-store. 
  • As a result, the staff did not put up a warning sign. 
  • The slip resulted in making the customer’s existing back issues worse which caused them to take time off work. 

Uneven pavement trip sparks severe ankle and leg injury 

An uneven pavement trip caused severe damage to a 25-year-old’s ankle and leg, according to this Reddit thread. About 20 screws and four plates were needed to fix the injury. This required a long recovery period, including a program of physical therapy.  

And being self-employed made things harder for the injured person. That meant they weren’t eligible for sick pay, so they had to claim benefits.  

The injured person also believed this wasn’t the first injury of this kind in the area. 

Making a claim could be successful if: 

  • The pavement’s condition was a danger to members of the public. 
  • The local authority failed to maintain the pavement to the required standard, especially if they knew about it in advance. 
  • The trip over the uneven pavement slap was the cause of the injury that required physical therapy, affecting the person’s ability to work. 

Staff member spills boiling water on customer’s foot 

According to this Reddit post, a pub goer was injured watching the football after a staff member dropped boiling water onto the customer’s foot, causing blisters, scalding, and severe pain. The pub staff were slow to respond, focusing more on cleaning up the spill than the accident itself.  

The manager then got involved, applying first aid, and calling a taxi. The manager also offered, both on the phone and in writing, to replace the damaged shoes and give the injured person a free night ‘on the house’.  

They were very apologetic about the lack of action by the other staff members. 

This person may be able to make a successful claim for compensation if: 

  • The staff caused the accident by not paying reasonable care and attention when carrying hot water. 
  • There was a slow response from the staff in delivering first aid, which may have increased injury. 
  • The boiling water was the direct cause of the patron’s injuries. 

Falling scaffolding strikes passing pedestrian 

In this freak scaffolding accident, a pedestrian reported on Reddit that they were hit by a 3-foot plank of wood. It struck their right leg and left hand with considerable force.  

The pedestrian was left with severe bruising, making driving difficult and needing physiotherapy to fix. At the time, the site manager tried to persuade the injured person not to take further action.  

This person may have a clam if: 

  • A construction worker failed to ensure that the scaffolding was safely secured. 
  • The site manager failed to check the quality of the securing of the scaffolding. 
  • The injury was caused by scaffolding which has not been properly secured. 

Dark cinema trip leads to an ankle ligament tear  

Bad lighting in a cinema aisle caused a customer to trip, tearing an ankle ligament. They needed to use crutches for two weeks and experienced ongoing pain.  

They also had to pay for taxis, medication, and ankle support following the accident. They were annoyed that they then couldn’t train for an upcoming half marathon they had signed up for.  

And although the cinema’s duty manager filed an accident report, the cinema did not respond when the injured person followed up. 

A claim might succeed if: 

  • The lighting in the cinema was inadequate from a health and safety perspective. 
  • The inadequate lighting caused the customer to fall and injure themselves. 
  • The customer lost money as the result of costs associated with the injury and their inability to compete in the half marathon whose entry they’d paid for. 

Wet stair fall leads to a broken ankle and leg fracture  

A customer broke their ankle after slipping on flooded stairs during a quick trip to the bathroom. There were no warning signs, and the pub manager said the wet floor was a recurring issue due to a faulty glass washing machine.  

To make things worse, the area where the accident happened was not blocked off after the fall so the customer was stepped over by staff and other customers while waiting for an ambulance.  

A trip to A&E later and a broken ankle was accompanied by a fracture higher up in the leg, needing at least one operation, physio and rehab, and causing arthritis in the rebuilt joint. 

This person may be able to make a claim for compensation if: 

  • The pub didn’t put up warning signs for the wet floor. 
  • The area was not blocked off to prevent more accidents. 
  • The pub had a recurring issue with the glass washing machine. 
  • The injury sustained by the customer was as a direct result of their slipping on the wet stairs. 

Restaurant furniture fall leads to broken arm 

A fall over restaurant furniture resulted in a broken arm as well as other minor injuries, according to this Reddit post. The cafe had chairs and tables covering the entire pavement, but it was supposed to leave space between its furniture and the edge of the pavement at that time of day and hadn’t.  

The injured person took photos of the table and chairs’ position at the time of the accident, as well as other photos showing alleged non-compliance.  

The fall resulted in over six weeks of pain for the person,, a sling, and the inability to drive or pick up their small child. They also had to extend their child’s nursery hours due to the injury, leading to additional costs. 

A claim might succeed if: 

  • The furniture was on the pavement outside the permitted hours or areas. 
  • The placing of the furniture made the pavement unsafe for pedestrians. 
  • The fall was as a direct result of the placing of the furniture on the pavement. 

Supermarket bottle drop leads to serious eye injury 

In this freak supermarket accident, a customer in a shop dropped a bottle of wine that was wet from being in the fridge. It smashed, and the glass hit their eye, slicing the retina, sclera, cornea, and pupil.  

Emergency surgery was needed, resulting in moderate vision impairment in the right eye, a cataract from the scarring, and astigmatism. The customer was waiting to have stitches removed but knew they would need sedation due to potential PTSD from the incident.  

They were undergoing therapy and awaiting a formal PTSD diagnosis. They also struggled at university due to the trauma and the injury. 

This person might be able to claim compensation for the eye injury if:  

  • The shop may not have stored the bottles properly. 
  • There might have been poor maintenance and checks for hazards like wet bottles. 
  • The dropping of the bottle led to the customer’s severe injuries and other impacts like PTSD. 

Heavy, falling box causes severe customer bruising  

In another example of injuries caused by heavy, falling items, a 70 year-old woman was struck by a weighty box whilst shopping.  

After a 10 hour A&E wait, it was thankfully revealed that there were no broken bones, however the customer had severe leg bruising, including edema and haematoma. The leg bruising was so severe that the customer couldn’t walk for a few days.  

Following the incident, the customer’s daughter investigated gaining CCTV footage.  

The customer may have a case if: 

  • The heavy object had not been stored lower to the ground.  
  • The shelving was not stable or well-secured which was holding the box. 
  • The shop staff were not health and safety trained for storing equipment  

What is Public Liability? 

Individuals, businesses, property owners and other organisations have a responsibility to make sure that the public is safe when on their land or their property. 

You can pursue a public space injury claim to secure compensation if you were injured in a public place like a supermarket, restaurant, or leisure outlet. 

Common public liability claim examples include slips, trips, and falls in shops, restaurants, cinemas, and pubs. If your claim is successful, you can claim compensation for your pain and suffering as well as to cover other expenses like medical costs and loss of income. 

How can The Compensation Experts help? 

We work with a hand-selected network of Britain’s leading personal injury lawyers. Our role is to make sure the right solicitor represents you if you decide to make a compensation claim. 

When you get in touch, let us know what happened to you. If we think you have a claim, then we’ll introduce you to the solicitor we believe is best capable of building the strongest case possible for your compensation claim. 

Our service is free. Every law firm in our network works on a no-win, no-fee basis, too. That means if they don’t secure compensation for your accident, you don’t pay them. If they do secure compensation for you, their fee is 25% including VAT of your total settlement. 

For more information, our Compensation Calculator uses rates supplied by the Judicial College Guidelines, which judges use when deciding on compensation. 

Get in touch with us today to find out if you have a case. Call us on 0800 182 2913 or fill in the form on our contact page.  


The Compensation Experts analysed 100+ posts within the Reddit /LegalAdviceUK thread, which supports 878,000 members, and hand-selected examples of freak accidents in which affected individuals may be entitled to compensation.  

If your employer is making life difficult after an accident at work or they’re threatening to terminate your employment, this can create even more turmoil during an already stressful time.  

In situations like this, it’s important that you understand your legal rights, including what your employer’s responsibilities are, what your employment rights are, and what support is available. Being armed with this information can help you access financial support and put you in the best possible position to take action against your employer if necessary.  

What is the accident at work procedure – can you be dismissed?  

Following an accident at work, there are certain responsibilities that your employer must fulfil. This includes providing first aid, recording the accident, creating a RIDDOR report in certain circumstances, and carrying out an investigation. Learn more about the correct accident at work procedure and employer responsibilities in case of an accident.  

Generally speaking, if you’ve had an accident at work that wasn’t your fault, you can’t be dismissed for it. Similarly, you can’t be fired for making a personal injury claim at work. Citizens Advice outline the five legal reasons for dismissal, which are: 

  • you’re not capable of doing your job – for example because your performance is poor or you’ve been off sick a lot 
  • you’ve behaved badly – which is called misconduct or, for things like violence or criminal activity, gross misconduct 
  • there’s a legal reason why your employer can’t keep you on – usually this means you’ve lost the right to work in the UK 
  • your role is redundant – you’ll need to look at different rules to check if it’s fair 
  • of ‘some other substantial reason’ – this isn’t set out in law, but it means your employer has to show they had a good reason for dismissing you 

Source: Citizens Advice  

Dismissing an employee simply because they’ve had an accident at work that wasn’t their fault, or because they’re pursuing a personal injury claim, could be classed as unfair dismissal. You are also protected if you feel that your employer is treating you in a way that gives you no choice but to leave your job. This is known as constructive dismissal.   

In cases like this, you may be able to make a claim to an employment tribunal for unfair dismissal, as well as a personal injury claim for your accident at work.  

Was it your fault?  

Liability in accident at work cases can be complex and we would always recommend that you seek legal advice as soon as possible. However, if you have had an accident at work that was clearly your fault, it is unlikely that you will be eligible to make a claim for compensation.  

Furthermore, where it has been shown that you aren’t capable of doing your job, or where you have behaved badly (misconduct), your employment could be fairly terminated, as highlighted above.  

If the accident was partly your fault, you could still have a claim for compensation. Personal injury claims allow for contributory negligence, which is where the injured party has been negligent in some way, but some blame still lies with the other party. In cases like this, you could still be eligible to make a claim for an accident at work, but your compensation settlement would be adjusted to reflect your part in the accident.  

Was it the fault of the employer?  

All employees have a right to be safe while at work and are protected under several workplace health and safety laws, including The Health and Safety at Work etc. Act 1974 (HSWA) and The Management of Health and Safety at Work Regulations 1999

Under these laws, your employer must provide a safe work environment. They must assess possible risks, listen to employee concerns, maintain equipment, provide proper training, and provide safe facilities.  

Some examples of workplace accidents where employer negligence could be a factor might include: 

  • where an individual has been injured due to a lack of training in using equipment or machinery  where an individual has become injured as they weren’t provided with adequate PPE 
  • where an individual has fallen from scaffolding due to inadequate safety railings  
  • where an individual has been injured due to defective machinery, which wasn’t maintained properly  

If you’ve had an accident at work and it was your employer’s fault, they shouldn’t be able to sack you due to the accident, and it is your right to make a claim for your workplace injury

What if you’ve crashed a company car?  

If you’ve been involved in crashing a company car or another company vehicle, your legal position will depend on the specific circumstances of the accident and who was at fault. Liability in car accidents can be complicated and if it is a company vehicle, this adds another layer of complexity.  

Under The Management of Health and Safety at Work Regulations 1999, employers must consider the risks to employees and others while at work, which includes driving activity. Your employer may be liable or partly liable for your car accident if they are found to have failed in their legal responsibilities. 

Examples where an employer could be liable for a crash include where the accident was due to inadequate training, or perhaps the accident happened because of a fault and the vehicle wasn’t properly maintained. In cases where your employer is liable for the accident, they shouldn’t dismiss you because of it, and you could be eligible to make an accident at work compensation claim. 

If, on the other hand, the car accident was your fault entirely, it is unlikely that you would be eligible to make a personal injury claim, and your employer may be able to take action against you.  

Were you on long-term sick leave when you were dismissed?  

According to Citizens Advice, your employer can legally dismiss someone when they are on long-term sick leave. However, if the employee has been employed for two or more years, they are required to follow the correct process. Citizens Advice outline employer obligations. Your employer should:  

  • discuss with you that they might dismiss you  
  • show you details of medical evidence 
  • give you the opportunity to respond to medical evidence and their assessment  

Before they dismiss you, they should try to work out if and when you might be able to work again by looking into your medical condition.  

They should: 

  • check how long you were absent and if they have an accurate record of your sick leave 
  • gather information about your condition 
  • find out what any medical evidence says about your condition, including whether you can do alternative work or when you might return  
  • see if you’re due to have any further treatment that could improve your chance of returning to work 

Source: Citizens Advice 

Citizens Advice go on to advise that your long-term sickness might count as a disability under the Equality Act, and that if you believe you were discriminated against, you could be protected by law.  

Can you claim benefits if you’ve been dismissed due to an accident?  

If you’ve been sacked, you might be able to claim benefits, such as Universal Credit. For those who have been dismissed due to misconduct, Citizens Advice explain that there can be a delay in receiving benefits, known as a benefit sanction.  

If you’ve been injured in an accident at work, there are specific benefits available to help you. These include:  

You can learn more about the full range of government benefits available and how to apply via GOV.UK.  

Finally, as explained earlier, if you’ve been dismissed unfairly, you might be able to make a claim for unfair dismissal against your employer.  

How to bring legal action against your former employer  

If you believe you were unfairly dismissed due to an accident at work, you could be eligible to make a legal claim for unfair dismissal and a personal injury claim.  

  • To make a claim for unfair dismissal, you usually have three months from the end of your employment to start your claim. Find out more about making a claim to an employment tribunal. 
  • To make a personal injury claim, you typically have three years from the date of the injury, although there are some exceptions. We’d recommend you seek legal advice as soon as possible to confirm your eligibility.  

Submitting an accident at work claim via The Compensation Experts is easy. 

Step 1: Simply call our friendly agents on 0800 182 2189 orrequest a callback. We have a network of the best accident at work solicitors who have years of experience handling claims likes. They can help you claim the compensation you’re entitled to.  

Step 2:Once we’ve confirmed that we can proceed with your claim, our compassionate UK customer care team will listen to and understand your situation before putting you in touch with an expert personal injury solicitor to progress your case.    

Step 3: Your solicitor will gather evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will either win the compensation you deserve, or you’ll pay nothing as per our No Win No Fee guarantee.   

Making a claim against your former employer can be daunting, especially if you’ve been fired, but with the right support, you can recover the compensation you deserve. We work with some of the UK’s leading employer liability solicitors, who can provide personalised legal advice and support through what can be a distressing time.  

Get the compensation you deserve if you’ve been let go  

In this article we’ve highlighted the importance of understanding your legal rights when it comes to an accident at work. We’ve outlined employer responsibilities in terms of health and safety, looked at the complexities of liability in workplace accidents, and asked whether you can be fired for crashing a company car. We’ve examined what your employment rights are if you’ve been dismissed after an accident at work, and shared information around whether you can claim benefits if you’ve been sacked. Finally, we have explained what your options are if you think you were treated unfairly and how to bring legal action against your employer.  

Seeking legal representation as soon as possible after an accident is key to ensuring you receive the compensation you’re entitled to. For no obligation advice, speak to The Compensation Experts on 0800 182 2192, or contact us online.  


No matter your place of work, there are a variety of workplace hazards that you should be aware of. In this article, we explore the different types of workplace hazard and explain how risks in the workplace should be managed to ensure the safety of employees.  

What is a hazard in the workplace? 

Some workplace hazards may be dangers that crop up in your workplace environment, while others might be injuries you could suffer as a result of poor work posture and habits. Workplace hazards can be categorised into different types. These can include: 

  • Safety hazards 
  • Physical hazards 
  • Ergonomic hazards  
  • Organisational hazards (harassment, bullying, and psychosocial hazards) 
  • Chemical hazards 
  • Biological hazards 


Workplace hazards can cause injury, ranging from minor injuries to serious harm, and in some cases, a workplace accident can be fatal. It’s important to be vigilant and be aware of common workplace hazards, as well as some of the ways of preventing them. However, it is the responsibility of your employer to mitigate workplace hazards where possible, and in many cases, workplace accidents can be avoided if the correct safety measures are put in place.  

Safety hazards  

Even in an office environment, it’s really important to look out for potential hazards in the workplace that might cause injury. But in busy spaces, it’s even more important. 

With warehouse work, for example, forklifts, equipment on the go, blocked entrances, and obstructed pathways all create various workplace safety hazards that can pose a risk to you. 

Common injuries from safety hazards  

Injuries from safety hazards can take many forms depending on the circumstances of the accident. Injuries might include a fractured arm from a trip, slip or fall, a head injury from a falling object, or a crush injury from a piece of machinery.  

Common causes  

Trips, slips, and falls are some of the most widely encompassing workplace hazards, with the Health and Safety Executive (HSE) reporting that in 2022/23, 32% of non-fatal workplace injuries reported under RIDDOR were due to slips, trips or falls. Another common safety hazard in the workplace is being struck by a moving object, and these types of accidents were responsible for 11% of non-fatal injuries for the same period.  

Further statistics from HSE showed that falls from height are the most common cause of fatal accidents at work.  

Health implications  

Slip, trip and fall injuries can have serious health implications. A knee injury for example, can leave you in a lot of pain and can cause mobility problems. Falls from height can cause significant injuries, such as spinal injury or brain injuries, sometimes with life-changing implications. As discussed earlier, falls from height are also responsible for most fatalities at work.  

How to prevent safety hazards at work  

Although slips and trips aren’t the only workplace accident caused by safety hazards, they are a common cause of injury and can often be prevented. The HSE give practical steps in preventing slip and trip accidents:  

  • Stop floors becoming contaminated: Examples include using entrance matting, fixing leaks, and ensuring equipment is well-maintained.  
  • Use the right cleaning methods: Advice includes considering whether the cleaning method is effective for the floor type, removing spillages quickly, and ensuring people don’t enter an area until the floor is dry.  
  • Consider the flooring and work environment: This includes checking for damaged flooring, ensuring sufficient lighting, and keeping walkways clear.  
  • Get the right footwear: Use slip-resistant footwear where floors cannot be kept clean and dry, trial footwear before use, and provide footwear free of charge if it is to be worn as PPE. 
  • Think about people and organisational factors: Consider how the workplace is managed, to avoid rushing, overcrowding, and trailing cables. Also, ensure that staff are involved in decisions, e.g. regarding PPE or a change in cleaning methods.  

Physical hazards 

According to Safety Culture, physical hazards refer to environmental factors that can cause physical harm to someone, without necessarily touching the hazard itself.  

Common causes  

Safety Culture go on to outline some of the types of physical hazards, which include: 

  • Radiation 
  • Prolonged exposure to sunlight/ultraviolet rays; 
  • Temperature extremes  
  • Constant loud noise 


Health implications of physical hazards 

The health implications of physical hazards can vary depending on the cause, but in some cases, employees can suffer long-term health implications, for example in cases of industrial deafness. Industrial deafness can occur due to prolonged exposure to loud noise. This might be where someone is working with power tools and they haven’t been given adequate personal protective equipment (PPE), or maybe they weren’t informed of the risks associated with this kind of work. 

There are laws in place to protect employees from physical hazards like these, so it’s important you seek legal advice if you believe your employer has been negligent.  

Ergonomic hazards  

Ergonomic hazards refer to strain put on the body and often relate to repetitive movement or positioning due to workplace tasks.  

Common injuries from ergonomic hazards   

Ergonomic workplace injuries include: 

  • Musculoskeletal disorders 
  • Repetitive Strain Injury 
  • Vibration white finger 
  • Hand arm vibration syndrome  

Common causes  

Musculoskeletal disorders can often be caused by manual handling accidents, where inadequate training has been given on how to lift correctly.  

Repetitive strain injury, or RSI, is usually the result of a poor workstation which isn’t suited to the employee’s needs. RSI can also be caused by regular heavy lifting, or from repetitive movement, for example, if operating machinery on a production line.  

Vibration white finger and hand arm vibration syndrome are both typically caused by continuous use of vibrating machinery.  

How to prevent ergonomic hazards at work  

While the risks associated with ergonomic hazards can’t always be eliminated completely, there are steps an employer can take to mitigate these workplace risks. This includes ensuring that risk assessments are properly carried out.  

For those working with display screen equipment, the employer must carry out a DSE workstation assessment to help manage the risk of injury. 

For organisations where staff are exposed to vibration, there are additional regulations which must be followed. The Control of Vibration at Work Regulations 2005 highlight the steps an organisation must take to reduce the risk of working with vibration, such as eliminating unnecessary vibrating tasks, and other measures.  

Harassment, bullying, and psychosocial hazards  

This is perhaps one of the most overlooked workplace hazards, but linking mental wellbeing and physical wellbeing is an important piece of assessing hazardous workplace conditions. 

Nowadays, we’re far more aware of the effects of harassment, sexual misconduct, and bullying in the workplace. If an action can alter an employee’s mental wellbeing, that action needs to be addressed as a damaging hazard. 

Common injuries from organisational hazards  

Harassment and bullying in the workplace can be extremely detrimental to the health of the person involved. Stress at work can lead to mental health conditions and can also cause physical symptoms, such as headaches and nausea.  

Common causes  

The advisory service, ACAS outline some examples of bullying in the workplace, which might include constantly criticising someone’s work, deliberately giving an employee a heavier workload than others, or putting someone down in meetings.  

Harassment and sexual harassment are also forms of psychosocial hazard which can take place at work.  

Health implications  

While the health implications of organisational or psychosocial hazards are not always physical, this doesn’t mean they shouldn’t be taken seriously. The mental health implications of harassment or bullying can be devastating for those affected and can lead to long-term health conditions and stress related illness.  

At The Compensation Experts, we work with personal injury solicitors experienced in successfully obtaining compensation for stress at work claims, and we can help you get justice.  

How to prevent psychological workplace hazards 

ACAS outline some of the steps organisations can take in preventing work-related stress. Employers should: 

  • have a clear policy on mental health and stress 
  • address the causes of stress through risk assessments and employee surveys 
  • encourage people to raise their concerns – for example, if a person feels they are being discriminated against 
  • provide training for managers – for example, on managing conflict, change and work-related stress 
  • support their employees – for example, listening to concerns and acting on them quickly 
  • promote a work-life balance – for example, encouraging employees to use their breaks and take holiday 
  • provide employees with access to support – for example, an employee assistance programme (EAP) or training on stress management techniques 


Chemical hazards  

Chemical hazards are defined as any “hazardous substance that can cause harm to your employees.”  

Chemical hazards at work can be incredibly hard to spot in some scenarios. Too often, the risk of chemical hazards increases simply because they go for a long stretch of time without being used. Thus, an atmosphere of ignorance and underappreciation can set in. 

Common injuries from chemical hazards  

Health problems caused by chemical hazards can include skin irritation, burns, dizziness, headaches, eye injuries, occupational asthma, pleural thickening, and mesothelioma.  

Common causes  

Chemical burns are commonly found in industries such as farming, manufacturing, construction, cleaning, and beauty and might be the result of inadequate PPE, poor working procedures, or lack of training.  

Mesothelioma is often caused by exposure to asbestos fibres. 

Because handling chemicals brings with it a substantial risk, it’s crucial that strict safety protocols accompany the use of harmful substances.  

Health implications  

While in some cases, workers can recover from chemical injuries, some injuries caused by chemical exposure can cause serious health conditions. Mesothelioma, for example, is an aggressive form of cancer. Unfortunately, mesothelioma often goes undetected for a long time and according to the NHS, there are around 2,500 deaths from the condition each year in the UK.  

How to prevent chemical hazard accidents 

The HSE explain that when it comes to using chemicals in the workplace, you should always try to prevent exposure at source by asking the following questions:  

  • Can you avoid using a hazardous substance or use a safer process – preventing exposure, eg using water-based rather than solvent-based products, applying by brush rather than spraying? 
  • Can you substitute it for something safer – eg swap an irritant cleaning product for something milder, or using a vacuum cleaner rather than a brush? 
  • Can you use a safer form, eg can you use a solid rather than liquid to avoid splashes or a waxy solid instead of a dry powder to avoid dust? 


When exposure can’t be prevented, HSE advise that you should apply the principles of good control practice.  

Employers will need to ensure that they meet their legal obligations in relation to controlling exposure to harmful substances, including the rules set out in the Control of Substances Hazardous to Health Regulations (COSHH). Some substances, such as asbestos, lead and radioactive substances have their own set of regulations. 

Biological hazards  

Biological hazards, as defined by Safety Culture, include exposure to things such as blood, mould, bacteria and viruses, insect bites, and animal droppings. 

Common causes  

HSE explain that employees can come into contact with harmful micro-organisms, such as bacteria, fungi, and viruses, either due to intentional work while employed in a microbiological laboratory for example, or due to incidental exposure from your line of work, for example, while working in healthcare or agriculture. 

An example of a biohazard in a healthcare setting might be a needlestick injury, which can lead to exposure to blood-borne viruses. If you’ve been injured due to a biohazard at work, our network of solicitors can help you make a claim for compensation.   

Preventing biohazard accidents 

As with any workplace hazard, your employer is responsible for protecting you from biohazards while at work. Employers have various responsibilities under law, which include carrying out risk assessments, listening to employee concerns, maintaining equipment, and providing adequate training.  

HSE outline the specific legal responsibilities that employers have in relation to working with blood-borne viruses.  

Legal and financial implications of workplace hazards  

The repercussions for employers who fail to comply with health and safety regulations can be extremely serious. The most obvious risk for those organisations that neglect workplace hazards is that it can lead to illness and injury for their workers and others.  

There are also legal implications for those who fail to protect their employees, as well as financial and reputational implications to consider.  

Employers have a legal duty to undertake regular risk assessments to identify and mitigate workplace hazards. Under the Management of Health and Safety at Work Regulations 1999, an employer should assess the risks to health and safety that employees and others are exposed to while they are at work.   

The HSE outline the minimum legal requirements when managing risks. An employer should: 

  • identify what could cause injury or illness in your business (hazards)  
  • decide how likely it is that someone could be harmed and how seriously (the risk)  
  • take action to eliminate the hazard, or if this isn’t possible, control the risk  

Resources and tools for hazard identification and reporting  

HSE explain how you can identify hazards to health in the workplace and how to record your findings. They also provide risk assessment templates and examples based on different types of business. Some organisations might choose to use software for their hazard management and reporting.  

How The Compensation Experts can help if you’ve had a workplace injury  

If you’ve suffered an accident at work due to a hazard in the workplace, you may be eligible to make a claim. At The Compensation Experts we’re committed to helping those injured at work get the compensation they deserve; we have a network of some of the UK’s leading personal injury lawyers who can provide legal advice on a No Win No Fee basis.  

Get in touch with the team at The Compensation Experts today to see what your claim might be worth. 

Workplace accident claims we’ve handled 

We helped a fuel delivery driver who suffered a soft tissue injury to his back after he lifted an 80-kilogram fuel hose on his own.  

Compensation figure: £6,200 

We supported a farm worker who slipped and fell into a divot at work, causing a partial tear in his left knee. It was found that his employer should have packed the ground regularly to keep it more even.  

Compensation figure: £25,000 

Our lawyers helped an employee who sustained a broken leg after falling down a staircase at work. It was found that the steps were slippery and had no thread on them.  

Compensation figure: £10,000 

About the Compensation Experts and Common Workplace Hazards 

This post is part of our ongoing series covering the issues to understand a workplace injury or work-induced psychiatric illness. Our goal is to keep you informed on the latest issues and risks involved with workplace injury claims

If you’ve been involved in an accident, whether that’s an accident at work, a road traffic accident, or an accident in a private or public place, what you do in the immediate aftermath can not only help protect your health but can also help protect your legal rights. Here we share what to do after an accident and the steps you can take to ensure that you are in the best position should you choose to make a claim for compensation.  

Seeking immediate medical attention 

Your main priority after any accident should be to ensure that you and others are out of immediate danger. Check for hazards and do what you can to ensure that you and those around you are safe.  

Once the situation is safe, the NHS advise that you should assess the injured person and contact 999 if necessary. The NHS gives guidance on how to assess someone who is injured, as well as guidance on common first aid situations.  

It’s important to seek medical attention after an accident, even for injuries that are seemingly minor. Some injuries aren’t always immediately obvious, and your medical records can be included as evidence if you decide to make a claim for compensation.  

Reporting the incident properly 

Keeping good records and having a paper trail of what happened is crucial to protect the rights of those involved. If a claim is brought, then these records can be used as evidence in a compensation claim. 

If you’ve had an accident at work, then the incident should be recorded in the accident book as soon as possible. Health and Safety Executive (HSE) explain that organisations with more than 10 employees must keep an accident book by law. Keeping a record of incidents or near-misses can help identify patterns and precent similar incidents from happening in the future.  

Furthermore, certain accidents at work should be reported under RIDDOR – the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. Incidents that must be reported include deaths, serious injuries, incidents where someone is unable to work for seven days, occupational diseases, near misses, incidents involving gas, and injuries to non-workers. To find full details of reportable incidents, including which injuries must be reported, visit the HSE website

For road traffic accidents, where an injury is involved, the incident will need to be reported to the police. If urgent medical assistance isn’t required, you can report the accident using 101. The police report may form part of your evidence for any compensation claim.   

Record evidence 

Collating evidence is crucial when making a claim for personal injury compensation. Keeping all correspondence relating to the accident can help corroborate your version of events and will provide good foundations for your case. If you can, you should gather evidence as soon as possible after an accident.  

The type of information and records available will depend on the type of accident and the specific circumstances of your case, but we have listed below some examples of evidence commonly used in personal injury cases:  

  • Names and contact details of anyone involved in the accident, including witnesses 
  • The type and location of the accident 
  • Details of injuries sustained due to the accident 
  • Date and time of the accident 
  • Details of immediate treatment received for your injuries, including names and wards of medical staff treating you. You may also need an independent medical assessment to help support your claim.  
  • Dates and times of subsequent medical visits and treatment 
  • Photographs of your injuries 
  • Photographs of the scene of the accident 
  • Diagrams explaining how the accident occurred (e.g. showing position and direction of travel in an RTA) 
  • Police reports or reports from emergency services if applicable. Or a copy of the RIDDOR report from your employer.  
  • A diary recording any appointments you had relating to your injury, as well as details of your physical and mental condition. Keep details of any support you need with day-to-day activities.  
  • Receipts for any expenses incurred because of the accident, e.g. travel expenses if you are unable to drive due to your injuries.  

Keep track of losses 

As part of the evidence you provide, you should also ensure you keep records and receipts for any financial losses you’ve experienced as a result of the accident. These records will help your legal team put together an accurate picture of your losses, which will then be used, alongside other information, to negotiate your compensation settlement. Examples of losses and expenses you should record and keep receipts for include: 

  • Medical costs if you’ve had to pay for any treatment yourself 
  • Travel costs if you’ve been unable to drive or you’ve had to travel to medical appointments 
  • Loss of income if you’ve been unable to work, or had to reduce your hours or change roles due to your injuries 
  • Care costs 
  • Details of damage to your belongings, e.g. vehicles, clothing or equipment  

Speak to a personal injury solicitor 

Knowing what to do after an accident can be overwhelming, but seeking legal advice is a crucial step. If you’re unsure on what to do after an accident that is not your fault, consulting with a specialist personal injury solicitor will help you to fully understand and protect your rights. Your solicitor will help you navigate the claims process and will negotiate on your behalf to ensure you receive fair compensation for your injuries.  

For expert advice and to receive an indication of how much your claim could be worth, speak to The Compensation Experts today. We can put you in touch with a solicitor who specialises in claims like yours. Get in touch on 0800 182 2188 or request a callback now.  

If you’ve suffered a foot injury, it can have a serious impact on your day-to-day life, causing pain and discomfort, as well as affecting your mobility. While some injuries might occur due to personal choices such as wearing unsuitable footwear or from participating in sport, some foot injuries can occur or become exacerbated due to the negligence of someone else. If your foot injury was caused by a road traffic accident, an accident at work or in a public place, or because of medical negligence, you could be eligible to make a foot injury claim.  

A foot injury could occur at work where protective footwear is inadequate or hasn’t been provided at all. Therefore, it’s crucial that the correct safety protocols are followed by employers, to help prevent these types of accidents.  

In this article, we explore some common foot injuries and their causes, as well as some ways that foot injury can be prevented. We’ll also share the eligibility criteria for making a foot injury claim and how you can recover the compensation you deserve if you’ve experienced a foot injury that wasn’t your fault.  

Common foot injuries 

Orthopedic & Sports Medicine share the most common injuries to the foot, which include plantar fasciitis, Achilles tendonitis, stress fractures in the foot, ankle sprains, bunions and Morton’s neuroma.  

Foot injuries can arise from a range of circumstances, including negligence. Inadequate safety measures at work or poorly maintained public spaces for example, can lead to accidents causing some of these common foot injuries, such as sprains, strains, and fractures.  

Plantar fasciitis 

Plantar Fasciitis is a foot condition, which the NHS say is characterised by pain on the bottom of the foot, around the heel and arch. Caused by straining your plantar fascia – the area of the foot connecting the heel bone and tones, the NHS explain that the reasons for plantar fasciitis occurring are not always clear, but that you’re more likely to develop the foot problem if you: 

  • are 40 to 60 years of age 
  • recently started exercising on hard surfaces 
  • exercise with a tight calf or heel 
  • overstretch the sole of your foot during exercise
  • recently started doing a lot more walking, running, or standing up 
  • wear shoes with poor cushioning or support 
  • are very overweight 

Achilles tendonitis 

Achilles tendonitis refers to a condition where the tendon that connects the back of the leg to the heel becomes inflamed. According to Penn Medicine, symptoms include:  

  • Heel pain and pain along the tendon when walking or running 
  • Pain and stiffness in the area in the morning 
  • Pain in the Achilles tendon when touched or moved 
  • Swelling and warmth in the heel area or along the tendon 
  • Difficulty standing up on one toe 

Penn Medicine explain that Achilles tendonitis can occur in walkers, runners, or other athletes, and that the condition is most common in younger people due to overuse, while tendonitis from arthritis is more common in older people.  

Stress fractures 

A stress fracture is a small crack or break in the bone, typically caused by overuse. Gloucestershire Hospitals NHS Trust explain that the most common stress fractures seen in A&E are stress fractures in the foot. The main symptom of a stress fracture is pain, which will usually worsen when doing impact activities such as running or jumping.  

Ankle sprains  

The NHS explain the sprains and strains are common injuries, which affect the muscles or ligaments. A sprain refers to a torn or twisted ligament and usually occur in wrists, ankles, thumbs, and knees, while a strain is an overstretched or torn muscle and commonly affects the knees, feet, legs or back. 

The NHS advise that sprains and strains cannot always be prevented but that failing to warm up prior to exercise, fatigued muscles and taking part in sport are common causes of these types of injuries.  


A bunion is a bony lump that develops on the side of the foot, by the big toe. If you have a bunion, you may experience pain on the side or bottom of your feet, which often worsens when wearing shoes and walking. The NHS explain that although the cause of bunions isn’t always clear, you might be more likely to develop a bunion if you wear ill-fitting shoes. To try and prevent the condition, it might be helpful to ensure that shoes have room for the toes and to avoid pointed-toe shoes or high heels.  

Morton’s neuroma 

As explained by the NHS, Morton’s Neuroma is a condition involving a thickening of the tissue in the foot that’s been damaged or irritated. Symptoms can include a shooting, stabbing, or burning pain, or you might feel like there is a lump under your foot. For some, the condition causes tingling or numbness in the affected foot. Often worsening over time, symptoms can be exacerbated by wearing tight or high-heeled shoes and you may feel worse when you move your foot.  

In terms of causes of the condition, the NHS go on to explain that Morton’s Neuroma has been linked to wearing pointed, tight, or high-heeled shoes. It may also affect those who take part in sporting activities that put a lot of pressure on the feet, e.g. running. Having foot problems such as bunions, flat feet, high arches, or hammer toes has also been linked to Morton’s Neuroma.  

The impact of negligence on foot injuries 

As we’ve explored above, some common injuries to the foot can be caused by leisure activities and high impact sports, or from wearing certain footwear. In cases like this where there is no negligence, there is likely no claim to be made for a foot injury. However, where a foot injury has happened due to the negligence of another party, be that a public body, a medical professional, or an employer, you have a right to make a foot injury claim.

In the workplace, providing Personal Protective Equipment (PPE), which might include protective footwear, is an obligation of the employer. According to HSE (Health and Safety Executive), guidance states that “Employers should, therefore, provide appropriate personal protective equipment (PPE) and training in its usage to their employees wherever there is a risk to health and safety that cannot be adequately controlled by other means.” If you’ve suffered a foot injury at work due to a lack of PPE, or because your employer has neglected their health and safety obligations, you could be eligible to make an accident at work claim.  

In public spaces, foot injuries might occur due to trips on pavements or due to supermarket accidents. Whatever the circumstances of your foot injury, if you believe that your injury happened due to negligence, then it’s important that you seek legal advice as soon as possible. 

Preventing and treating foot injuries 

Employers, businesses, and other public bodies should take their responsibilities around health and safety seriously to try and prevent negligence-related foot injuries from happening. 

 Employers have a duty to provide a safe working environment to prevent injuries to employees and others. Among their responsibilities, they should provide adequate training, maintain equipment, and carry out risk assessments to mitigate hazards in the workplace.  

In terms of public bodies, councils also have a responsibility to help prevent injury to the public. They should take reasonable steps to make council property safe. Areas that they are responsible for might include council buildings like schools and parks, council-owned homes, roads, pavements, and street lighting.  

Compensation claims for negligence-related foot injuries 

As discussed earlier, if your foot injury or condition is linked to a personal choice, such as wearing a certain type of footwear or playing sports, you are unlikely to qualify for a personal injury claim. However, if you believe the injury was caused by someone else’s negligence, you could be eligible to make a foot injury claim.  

If your injury was down to negligence, you will need to prove that the other party was liable or partially liable for your injury. We work with a network of personal injury solicitors who have expertise in accident at work claims, medical negligence cases, and claims against the council. We’ll match you with a solicitor who has suitable experience to help you prove your case.  

Seeking legal advice as early as possible is crucial when making a foot injury claim. There are strict time limits when making a personal injury claim, so it’s important that you get in touch to ensure you don’t miss out on the compensation you’re entitled to. Our expert team will listen carefully to what happened to you and explain how we can help – we’ll also give an indication of how much compensation you could potentially receive.  

Starting your foot injury claim is easy:  

Step 1: Simply call our friendly agents on 0800 182 2188 or request a callback. We have a network of the best personal injury solicitors who have years of experience handling foot injury claims. They will work hard to get you the maximum compensation available.  

Step 2: Once we’ve confirmed that we can proceed with your personal injury claim, our friendly UK customer care team will listen to and understand your situation before putting you in touch with an expert personal injury solicitor to progress your claim.    

Step 3: Your solicitor will gather evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will either win the compensation you deserve, or you’ll pay nothing as per our No Win No Fee guarantee. *

*Conditions apply

If you’ve suffered an injury from a rear end collision, no doubt it will be a distressing time for you and your family. You may be unsure about what to do next, or you might have questions about whether you can make a claim for your injuries. If you’re involved in a road traffic accident, it’s important to understand your legal rights, so that you can seek justice and recover the compensation you deserve.  

Claiming compensation after a road traffic accident can help ensure you and your family are financially secure if you need to take time off work and can allow you to take the time you need to properly recover from your accident. Compensation can also help cover any losses you’ve experienced and can enable you to seek extra medical or rehabilitative treatment to further aid your recovery.  

What is a rear-end collision? 

A rear-end collision is a road traffic accident where a vehicle crashes into the back of another vehicle. Rear-end crashes might occur when the vehicle in front stops unexpectedly or when the driver or rider behind isn’t paying full attention to the road in front.  

What typically causes rear-end collisions? 

There are various factors that could contribute to a rear end crash. In some cases, there may be multiple factors at play. Here are some of the common reasons for rear-end collisions:   

Tailgating. Tailgating, where the driver or rider is travelling too close to the vehicle in front can lead to a rear end collision.  

According to Rule 126 of The Highway Code, drivers and riders should “leave enough space between you and the vehicle in front so that you can pull up safely if it suddenly slows down or stops.” 

Distraction/Inattention. Distraction might lead to a rear end collision, where the driver or rider isn’t paying enough attention to what is happening on the road.  

Distractions might include loud music, passengers, eating and drinking, or adjusting a radio. Rule 144 of The Highway Code states that you must not drive without due care and attention and Rule 148 outlines some of the distractions you should avoid when driving or riding.  

In addition, it is a criminal offence to hold and use a phone, sat nav, tablet or any device that sends or receives data while driving or riding a motorcycle. There are a small number of exceptions to this rule, for example, if you need to call the emergency services and you cannot safely stop.  

Speeding. Speed can be a contributing factor in rear end collisions. If the vehicle behind is speeding, it can make it harder for them to stop in time. Where the vehicle behind is travelling at speed at the time of the impact, this can result in more serious collisions, often causing injuries to those in both vehicles. 

While speed limits vary according to the road, The Highway Code makes it clear that you should ensure you adjust your speed according to conditions and what is going on around you (Rule 125). You should also ensure you keep a safe stopping distance.  

Poor or hazardous conditions. Poor weather may play a role in rear end collisions. Fog, for example, can reduce visibility and wet, icy, and snowy conditions can make it harder for you to control your vehicle.  

If driving in adverse conditions, it’s important to understand the effects this can have on your journey and adapt accordingly. The Highway Code (Rules 226 to 237) outlines the rules surrounding travelling in adverse weather conditions, including guidance on increased stopping distances.  

Am I eligible to make a rear-end collision claim? 

By law, all road users have a duty of care to others, and they should also understand and apply the rules laid out in The Highway Code. If you’ve suffered an injury from a rear end collision due to the negligence of another road user, you could be entitled to make a claim.  

In rear-end collisions, it is often the vehicle behind that is liable for the crash, although every accident has its own unique set of circumstances and liability can be split between the parties. Even if you think you could be partly responsible for the accident, you may still be eligible to claim. In cases of split liability, your compensation will be adjusted accordingly.  

We would always advise that you seek legal advice as soon as possible after a rear end collision. Our experts can quickly tell you if you have a valid claim and can provide an estimate of how much compensation you could receive. To speak to our friendly UK-based team, contact us online or call us on 0800 182 2187.  

Typical injuries 

Injuries from rear end collisions will vary depending on the circumstances and the severity of the impact. Below are some of the injuries most commonly associated with rear-end collisions:  

Whiplash – Whiplash is a common rear end collision injury, due to the sudden movement caused by the impact. The NHS describe whiplash as a neck injury caused by sudden movement to the head. It is characterised by neck pain, stiffness in the neck, headaches, and pain and spasms in the shoulders and arms.  

Concussion – Concussion is a temporary loss of mental function caused by a blow or an injury to the head. Symptoms of concussion can include a brief loss of consciousness, memory loss, visual disturbances, and confusion.  

Spinal injuries – Spinal injuries are among the most traumatic injuries someone can experience. A spinal cord injury (SCI) can result in a loss of sensation and movement, as well as a loss of control of some bodily functions.  

Evidence to support your claim 

If your rear end collision injuries were a result of someone else’s negligence, your solicitor will help prove this. They will do this by gathering evidence, which might include:  

  • CCTV of the accident happening or dashcam footage 
  • Witness testimonials 
  • Evidence of your injury, including medical records 
  • Police reports  
  • Photos of the accident scene 
  • Any costs associated with medical treatment and travel 

You can help build your case by providing as much evidence as possible to your solicitor, as the more evidence you can supply, the stronger your case will be. If possible, take photos of the scene, gather witness details, and keep records of your injuries, as well as any treatment (including costs) you receive.  

Steps to Take After an Accident 

You should take the following steps after a rear end collision: 

  • After a rear-end crash, your initial steps should be to ensure the safety of you and others and to seek medical help where necessary.  
  • Where an injury is involved, you should also report the accident to the police. If urgent medical assistance isn’t required, you can report the accident using 101. Otherwise, the emergency services should be contacted. The police report may form part of your claim for compensation.  
  • Swap contact details with the other party or parties if there are injuries or damage. It is a legal requirement to do this. You’ll also need to swap insurance details with the driver of the other vehicle.  
  • As discussed earlier, gather evidence if you’re able to and if it’s safe to do so, including witness details, photographs of the scene, and dashcam footage if available.  
  • Seek legal advice. It’s important that you seek legal advice as soon as possible after your rear end collision.  

Seeking legal advice 

Seeking legal advice after a road traffic accident is important to ensure your rights are protected and to give you the best possible chance of a successful claim. We work with a network of some of the very best personal injury solicitors in the UK who have extensive experience in rear end collisions. We’ll put you in touch with a legal team who has the expertise and knowledge to help you recover the compensation you deserve.  

While it might feel overwhelming right now, we make it as easy as possible to start your personal injury claim. Simply get in touch on 0800 182 2192 or contact us online and our friendly team of experts will guide you through the compensation process.  

It’s worth noting that if you have a minor injury and your claim is valued under £5000, you may be able to make a personal injury claim without legal representation, using the Official Injury Claim (OIC) portal.  

Claiming for a rear-end collision with The Compensation Experts 

In this article, we’ve looked at rear end collisions, including some of the common causes of these types of accidents and typical rear end collision injuries. We’ve also examined eligibility criteria for making a claim, explored the evidence that is needed, and shared what steps should be taken after a collision. For help navigating a rear-end collision claim, get in touch today. You can contact us by filling in our contact form, or by calling us on 0800 182 2188

There can be several ways in which different ankle injuries can occur, from landing badly while playing sports, stepping on uneven surfaces, or from trauma to the ankle area from an RTA or an accident at work.  

However your ankle injury occurred, it’s likely that it will impact your day-to-day activities, and you might need time off work while your injury heals. If your ankle injury was caused by someone else’s negligence, we can help you make an ankle injury claim, so that you can take the time you need to recover fully.  

Anatomy of the ankle 

The ankle or talocrural joint is comprised of three bones: the talus, the tibia, and the fibula. The joint is supported by a strong ligament known as the deltoid ligament, which can be found on the inner ankle, and by weaker ligaments on the outside, including the talo-fibular ligament. In cases of a twisted ankle, it is likely to be this talo-fibular ligament that is affected.  

Types of common ankle injuries 

Let’s take a look at some of the most common ankle injuries, including their symptoms and the effects different types of ankle injuries can have on your day-to-day life.  


A sprained ankle can happen when you move your ankle in an awkward way, leading to a stretch or tear to the ankle ligaments. According to Mayo Clinic, symptoms of a sprained ankle can include pain, tenderness, swelling, bruising, restricted movement, instability and a popping sensation or sound when the injury occurs.  


The ankle is one of the most commonly broken bones. According to OrthoInfo, there are three main types of ankle fracture. These are: 

Nondisplaced fracture – where the ankle bones are not out of place. These fractures do not usually need surgery. 

Displaced fracture – this is where the broken bone fragments are separated. There may be fractures in multiple areas, and the ankle joint might be dislocated. Where there is an ankle fracture with a dislocation, in most cases, surgery is needed.  

Open fracture also known as a compound fracture, this is where the broken bones break through the skin. An injury like this should be treated as an emergency.  

Achilles tendon injuries 

Achilles tendon injuries can include tendonitis, when the tendon becomes inflamed, causing pain to the back of the leg and the heel area. Another Achilles tendon injury is a rupture, where there is a complete or partial break of the tendon.  

An injury to the Achilles tendon can cause significant pain and may lead to difficulties with mobility and staying active.  


Tendonitis occurs when a tendon swells due to an injury. According to the NHS, symptoms include: 

  • tendon pain that gets worse when you move  
  • difficulty moving the joint 
  • experiencing a grating or crackling sensation when moving the tendon  
  • swelling, sometimes with heat or redness 


Ankle instability describes when the ankle joint is too loose, which can lead to problems, including ankle injuries. In some cases, the ankle ‘gives out’ despite the ligaments being stable – known as functional instability.  

Causes of ankle injuries 

These common ankle injuries can be caused by various factors. Here, we look at some of these causes in more detail.  


Road accidents (including car, motorbike and cycling accidents) can cause trauma to the ankle area, leading to injury. 

Slips, trips and falls, which might occur on pavements or in supermarkets, are another common cause of ankle injuries.  


In some cases, an ankle injury may be the result of overuse, causing weakness to the area. Ankle strains are an overuse injury; in cases of a chronic ankle strain, it often occurs when the ankle is being overused over an extended period. This might be seen in sportspeople, such as footballers or marathon runners.  

Sports injuries 

Sports injuries can result in some of these common ankle injuries, due to the twisting movement and repeated impact on the ankle joint in some activities. 

Acute ankle sprains for example, are the most common lower limb injury in athletes, accounting for up to 40% of all sports-related injuries according to the National Library of Medicine.  

Walking or running on uneven ground may also increase your risk of ankle injury. 

Poor footwear 

Footcare MD explain that wearing high heels can lead to ankle injuries such as ankle sprains and fractures. Because the foot is pointed down in high heeled shoes, this makes it easy to sprain the ankle. There is also the obvious risk of losing your balance when wearing high heels, which can lead to injury.  

Ankle weakness or instability 

Ankle instability can occur due to repeated ankle sprains or due to a sprain that hasn’t properly healed or been fully rehabilitated. Chronic ankle instability can cause repeated turning of the ankle, particularly on uneven surfaces or during sports.  

Risk factors 

According to Mayo Clinic, risk factors that increase your likelihood of a sprained ankle include:  

  • Participating in sports 
  • Walking or running on uneven surfaces 
  • Previous ankle injury 
  • Poor ankle strength or flexibility  
  • Improper shoes  

How to prevent an ankle injury 

Preventing some of these common ankle injuries is not always possible, but UCSF Health explain there are some measures that might reduce your chance of foot or ankle injury, particularly in sports: 

  • Warm up before participating in sports 
  • Gradually increase activity to build strength 
  • Choose the right footwear for your foot type 
  • Replace worn out shoes 
  • Avoid uneven surfaces if possible 
  • Be careful when running up and down hills and build this up  
  • Consider a brace or tape for previous injuries 
  • Listen to your body 

Treatment options 

Treatment options for ankle injuries will depend on the type of ankle injury and the severity of the individual injury. Ankle sprains and strains can often be treated at home using the RICE method, which stands for Rest, Ice, Compression and Elevate. The NHS recommends following these 4 steps for the first couple of days after a sprain or strain.  

The treatment for an ankle fracture differs depending on the severity. In very minor cases, there might not be a need for treatment but in more serious fractures, treatment options include: a special boot to support the ankle, a plaster cast, manipulation of the bones by a doctor, or in some cases surgery.  

Treatment for tendonitis involves resting, as well as putting ice on the area, and supporting the tendon using a tube bandage or soft brace that should be removed before bed. A pharmacist can also give advice on painkillers to help ease your discomfort.  

Treatment for ankle instability can be surgical or non-surgical according to FootCare MD. Non-surgical treatments include bracing the ankle for certain activities such as sports, and rehabilitation. If surgery is needed, this might involve tightening the ligaments or undertaking an ankle ligament reconstruction.  

Are you eligible to make a claim? 

You could be eligible to make a claim for an ankle injury if the injury was not your fault. For example, if your injury was caused by an accident at work, a road traffic accident, or a slip, trip or fall in a public place such as a supermarket or on the pavement, you could be entitled to compensation.  

The key to determining whether you have a valid claim is understanding whether your injury was down to someone else’s negligence. However, even if you were partly to blame for your accident, you could still be eligible to claim, so it’s important that you seek legal advice to determine your eligibility. Our expert team will talk you through the claims process and give you an estimate of how much compensation you could be entitled to.  

Making a claim with The Compensation Experts 

At The Compensation Experts, we work with a network of solicitors who regularly handle ankle injury compensation claims. They can help you recover compensation for your accident so that you have the breathing space you need to recover fully from your ankle injury. The solicitors we work have experience with various types of ankle injuries and have the expertise to deliver the best possible outcome for you.  

To start your claim, contact us today and speak to one of our friendly agents. You can contact us by filling in our contact form, or by calling us on 0800 182 2188

Ankle injury claims we’ve handled 

The solicitors we work with supported a milk wagon driver who sustained injuries to his foot and ankle when the load of a trolley and the cage toppled over onto his foot while at work. Compensation figure: £32,000  

Our network of solicitors helped a courier who suffered a soft tissue injury to his ankle after stepping into a large pothole while at work. Compensation figure: £4,449 

If you’re considering making a claim for compensation after an accident, you might have some uncertainties that need addressing first. Here, we examine some of the common compensation claims myths and highlight the importance of gathering accurate information so that you fully understand your rights when making a claim. 

Claiming compensation will be expensive 

One compensation claims myth is that it is sometimes thought that pursuing a claim for compensation is a costly process. However, many personal injury solicitors now handle claims on what is known as No Win No Fee* basis, meaning there are no upfront legal costs to pay. This means that making a compensation claim is much more accessible and allows everyone to have access to good quality legal support.  

Understanding No Win, No Fee 

Otherwise known as a Conditional Fee Agreement, a No Win No Fee claim, effectively means that you only pay for the legal services provided if your claim is successful, and if your claim is unsuccessful, you won’t pay a penny in legal fees.  

The Conditional Fee Agreement is your contract with your solicitor and will set out what deductions they may take from your compensation award if you win your case. These deductions will typically include: 

  • An insurance premium for any legal protection required to handle your claim on a no-win fee basis. 
  • A ‘success fee’ for winning the claim. 
  • Any shortfall in legal costs after the other side have contributed 

These fees will be discussed with you and agreed at the beginning of the claims process. If your claim doesn’t succeed, as long as you are honest with the information you disclose and keep to the conditions of your agreement, you won’t have to pay either your lawyer’s fees or those of the other party. 

“I can make a compensation claim anytime” 

It is a misconception that there is flexibility around when you can file a claim for compensation. In most cases, there are strict time limits around making a personal injury compensation claim, and in most cases, you have three years from the date of the accident to bring your claim. There are some exceptions to this three-year time limit. For example: 

  • If you were under 18 at the time of your injury, you have until your 21st birthday to raise a claim.  
  • If your injury or illness is only related to your accident after it occurs. In this instance, you have three years from the date your injury was formally linked to your accident by a qualified medical professional. 
  • If the person bringing a claim does not have mental capacity, there is no time limit to starting a personal injury claim.  

In cases involving criminal injury compensation or compensation for an aeroplane accident, the statutory time limit is two years.  

What if the claimant dies before the claim is resolved? 

In cases where the person making the claim passes away before the claim is resolved, the claim can continue and the deceased’s estate or the next of kin will receive the compensation. If a person dies within three years of an accident, even if they have not started their claim, the executor has three years from the date of death to make claim.  

The importance of the three-year limit 

While a judge can extend the statutory period in some circumstances, there is no guarantee that they will, and in most cases, there will be a limitation period of three years from the date of the accident to start your claim for compensation. It’s important that you start the legal process as early as possible after an accident, to ensure that you don’t become ineligible and to maximise your chances of a successful claim.  

“Will I have to go to court?” 

Another workers compensation myth is that you’ll have to attend court if making a claim. While we can’t guarantee that you won’t need to attend court, most personal injury claims settle without the need to ever go to court. In fact, only 5% of personal injury claims go to court and these tend to be very complex cases or those where liability is heavily disputed.  

That said, when making a claim, you should still be prepared for the possibility that your case might go to court. If this is the case, your personal injury solicitor will be with you every step of the way.  

What happens if your case goes to court 

Knowing what to expect when attending court can make the whole process much less intimidating. Your solicitor will also talk through what to expect and answer any questions you might have about the process.  

Personal injury claim hearings often take place in a civil court, so you’ll be in a normal room, rather than the courtrooms you might be familiar with from TV. There will be no jury, but there will be a judge in regular clothing and legal representatives for both sides.  

The judge will listen to you present your version of events and they will talk to any witnesses to the accident. They’ll also speak to any medical experts who did a medical assessment of your injuries.  

They will take the defendant’s side into account, but because everything will have already been discussed between your legal teams by this point, there should be no surprises. Once all evidence has been presented, the judge will decide on liability and the amount of compensation to be awarded.  

The process of making a compensation claim is complex 

Making a claim might sound intimidating, but having the right legal support on your side can make the process as stress free as possible.  

Step-by-step guide to making a claim 

At The Compensation Experts, we break down the claims process into three easy steps:  

Step 1: If you think you might have a claim, contact our friendly agents by calling our freephone number, request a call back via a contact form, or use our live chat function. 

Step 2: One of our agents will assess the details of your case and determine whether you have a valid claim. If you wish, they will then connect you with a suitable solicitor who will discuss the facts of your case and how it has affected you. 

Step 3: Your solicitor will gather all evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will either win the compensation you deserve, or lose and pay nothing as per our No Win No Fee guarantee

“Could claiming compensation mean I lose my job?” 

One compensation claims myth is that you could lose your job by making a personal injury claim. However, you can’t be fired from your job simply for making a claim for compensation. If you’ve been involved in an accident at work that wasn’t your fault, you have the right to claim compensation and there are protections in place to prevent unfair treatment and discrimination.  

Your rights and protections 

There are legal safeguards in place to protect employees from being dismissed from employment without good reason. Citizens Advice outline the five legal reasons for dismissal, which include not being capable of doing your job, if you’ve behaved badly (misconduct), your employer can’t legally keep you on (e.g. you don’t have the right to work in the UK), your role is redundant, or ‘some other substantial reason.’ 

If you feel that you have been sacked or forced out of your role because you pursued a claim, you could have grounds to claim for unfair or constructive dismissal.  

Help with making compensation claims with The Compensation Experts 

In this article, we’ve explored some compensation claims myths. We’ve clarified that making a personal injury claim doesn’t have to be expensive and that in many cases, you won’t have to pay any legal fees upfront. We’ve also examined the statutory limitations involved in making a claim and discussed the likelihood of attending court. We’ve shed light on the claims process itself and explained the steps involved in seeking justice. Finally, we’ve shared the legal protections in place if you choose to make a claim.  

Having up to date and accurate information is crucial when taking those first steps in making a claim. If you have any further questions, our friendly and knowledgeable team will be happy to help you, whatever your query may be. For no obligation advice, speak to The Compensation Experts on 0800 182 2188, or contact us online.  


*Conditions apply 

Britain’s roads are getting safer for pedestrians but can still be very dangerous if precautions aren’t taken. Statistics from the Department of Transport show that, in 2018, there were 22,048 pedestrians injured in road traffic accidents. In 2022, the last full year for which there are figures, that number had fallen to 19,323, a drop of 12.3%.

The declining rate of pedestrian accidents overtime is positive news, however, there was an 8.7% increase in the number of pedestrian deaths in 2022.

In this article which covers the risks faced by pedestrians from motor vehicles, we’ll share with you:

  • The 10 most dangerous places to be a pedestrian in the UK
  • The growing number of pedestrian deaths caused by road accidents
  • The riskiest times and road types for pedestrians
  • Other interesting statistical findings from the Department for Transport

The 10 most dangerous places to be a pedestrian in the UK

Before we begin, let’s establish what we mean by a pedestrian accident.

It’s when a pedestrian is involved in a collision with one or more vehicles. Those vehicles could be cars, vans, motorbikes, bicycles, or lorries.

According to an analysis of the latest government statistics between 2018-2022, these are the 10 riskiest towns and cities for pedestrians:

  1. Liverpool: There were 315 casualties in 2022 among Liverpool’s near half-million population. That means that, for every 100,000 residents, there were 65 casualties.
  2. Blackpool: The seaside resort finishes in second place for 2022 with 186 casualties from its 140,000 population. In the five years to 2022, however, Blackpool has statistically been the town or city in Britain where pedestrian injuries are most likely to occur.
  3. Nottingham: Nottingham has been getting safer later. The number of casualties each year in the past three years (101, 175, and 185) was lower than 2018 (190) and 2019 (198).
  4. Bradford: In contrast, it’s getting riskier for Bradford’s pedestrians in Bradford. There were 301 casualties in 2022, a jump of 24% over the figure five years before.
  5. Birmingham: In Britain’s second (or third, depending on who you talk to) city, the situation for the city’s 1.1m pedestrians has got better. In 2022, there were 599 pedestrian casualties, down from 650 in 2019.
  6. Greater London: 4,556 of the capital’s 8.8m residents experienced a road traffic accident as a pedestrian in 2022. The good news though is that pedestrian road traffic injuries have fallen by 21% since 2018.
  7. Calderdale: Over 210,000 live in this expansive West Yorkshire borough where there were 75 casualties in 2022. The bad news is that there were 46% more casualties in that year than in 2018.
  8. Brighton and Hove: Traffic volumes are high in Brighton and Hove thanks to its popularity as a seaside town. For residents and tourists on foot, the town is getting safer. There were 137 casualties in 2022, down from 168 in 2018.
  9. Kirklees: Kirkless is a large borough and it’s home to famous towns like Batley, Dewbury, and Huddersfield. Over 430,000 people live here and, in 2022, there were 208 pedestrian casualties. That number has unfortunately gone up a third since 2018.
  10. Leeds: West Yorkshire’s fourth appearance on this list is for its biggest city, Leeds, where 800,000 live. Like other towns and cities in the county on our list, the number of casualties is rising here, up from 315 in 2018 to 365 in 2022.

The growing number of pedestrian deaths caused by road accidents

The pandemic saw a big drop in the number of pedestrian deaths. The Department of Transport statistics for the past five years are:

  • 2018: 456
  • 2019: 470
  • 2020: 346
  • 2021: 361
  • 2022: 385

As traffic volumes have increased since the end of the pandemic lockdown, so has the number of  pedestrian road injuries.

It’s hard to pinpoint why exactly but the Department for Transport’s accident statistics might give us a clue.

They reported that the most common contributory factor in accidents where a pedestrian is fatally or seriously injured is failure to look properly.

Peak times and places for pedestrian accidents

In the UK, the peak time for road traffic accidents that involve pedestrians is between 3pm and 6pm on weekdays. It’s slightly later on the weekends. This shows that, particularly in the darker months, pedestrians and drivers need to take more care to look out for each other.

A recent New York Times article reported on the fact that, following 25 years of decline, the number of pedestrian and cyclist deaths began to rise from 2005. The newspaper speculates that many of these accidents were caused because of poor lighting conditions making it difficult for pedestrians, cyclists, and drivers to see each other.

The Department for Transport statistics suggest that could be true for Britain as well.

Urban roads, parked cars and pedestrians

88% of pedestrian deaths in road traffic accidents occur on urban roads. That’s relevant because many people park their cars on the side of the road and on the curb.

This reduces visibility, making it harder for pedestrians to judge the path and speed of oncoming traffic. It also makes it harder for drivers who often only see pedestrians at the very last second, particularly if the driver is going too fast. Speeding is, according to the DfT figures, the second biggest contributory factor to pedestrian involvement in road accidents.

More evidence to back this up is where accidents actually happen. Most of them occur 20 metres or more away from a junction where cars are more likely to be parked on the side of a road.

If there’s a battle for parking spaces on a street, many end up parking near junctions. The statistics show that 30% of accidents involving pedestrians happen at T, Y or staggered junctions where pedestrians may have to look for traffic coming from multiple directions.

Rural roads, motorways and pedestrians

Rural roads can be very dangerous for pedestrians because these country lanes often have no pavements. However, there are actually fewer pedestrian accidents on these types of road because traffic volumes are much lighter.

Department of Transport statistics also highlights that nearly all pedestrian RTA deaths happen on motorways. This is normally when someone has got out of a broken-down car and is waiting for help, a time when they’re particularly vulnerable to being hit by vehicles travelling at speed.

Pedestrian accident demographics

There were other interesting findings for pedestrians in the Department for Transport’s figures.

Between 2018 and 2022, there was a significant gender disparity in pedestrian casualties in Britain, with 58% being male and 42% female.

The disparity was more noticeable in certain age groups. There is also a spike in child road accidents and in the 30 to 39 age group. In both of these demographics, male casualties outnumber females by a factor of 1.8. The only age group where female casualties outnumber male casualties was the over 70s.

The type of accident that caused the greatest number of fatalities were collisions with one car. The highest proportion of fatalities to accidents came with a collision involving a single Heavy Goods Vehicle (HGV). The second most proportionately fatal type of accident was a collision that involved a pedestrian and three or more vehicles.

Pedestrian safety tips

The Highway Code released its latest safety rules for pedestrians in 2022, which are designed to keep pedestrians safe on the road.

The rules stipulate that pedestrians must use pavements and footways where possible and to avoid being next to the kerb when facing the opposite direction of traffic.

The latest Highway Code rules also state that pedestrians must ensure they cross a road within a place visible to drivers. This means that it’s important to cross in a place which has no obstructions for drivers.

To help stay safe on the road as a pedestrian, follow these tips:

  • Use nearby crossings: Use zebra crossings, subways, traffic lighted sections, and footbridges where you can.
  • Stop: When you want to cross the road, stop and examine your surroundings. Look and listen for the sound of approaching vehicles first.
  • Parked cars: It’s harder to see cars and other vehicles approach you if you’re crossing the road between parked cars. Try to avoid this.
  • Don’t cross on bends or at junctions: It can be difficult to see or hear traffic as it may be coming from multiple directions at the same time.
  • Bright clothing: Consider wearing bright clothing during the day and switch to reflective coats at night.

How we can help with pedestrian road accidents

If you have been involved in a road traffic accident as a pedestrian and it wasn’t completely your fault, you may be entitled to compensation.

We’re The Compensation Experts. We work with a hand-selected panel of law firms that specialise in personal injury claims. Get in touch with us to tell us about the accident. We’ll then match you to a road traffic collision specialist with a proven track record and experience in this area of the law, who will work with you to secure the compensation you deserve.

Call us on 0800 128 2187 or use our contact form. Our service is free of charge and our partner legal firms often work on a no-win, no-fee basis.


The Compensation Experts analysed the Department of Transport pedestrian fact sheet,

which was published on September 28th 2022. To determine the leading UK locations for pedestrian casualties, total pedestrian casualties between 2018-2022 were analysed in connection with the average population.

  • Data is for Great Britain and does not include Northern Ireland
  • Data is based on local authority responsible for the roads
  • Estimates are calculated by from figures which are as reported by police
  • Local authorities with populations under 25,000 were remove from the data
  • This includes Isles Of Scilly, Orkney Islands and Shetland Islands
  • Injuries include injuries of all severities, including fatalities

Building site accidents happen frequently in the UK. According to the Health and Safety Executive (HSE), 53,000 construction workers suffered non-fatal injuries from 2020/21 to 2022/23. There were 45 fatalities in the 2022/23 period, up from the five-year average of 37. There were unfortunately three fatalities among members of the public on building sites too. 

If you have experienced an accident on a building site as an employee or self-employed contractor, you may be entitled to compensation. 

Your rights after a building site accident 

If you experienced an injury on a building site that could have been prevented, you have certain legally-protected rights. 

However, the compensation and legal rights you’re entitled to as part of a construction accident claim vary depending on your circumstances. 

As an employee 

It’s your employer’s responsibility to make sure they follow health and safety regulations on site. They should also comply with the HSE’s Construction (Design and Management) Regulations 2015

Depending on the circumstances of the accident, you may have the right to claim compensation for your accident under the Health and Safety at Work Act 1974

If you need to take time off to recover, you might be entitled to Statutory Sick Pay or Universal Credit. Check your employment contract to see if you’re entitled to any additional pay or benefits during your absence. 

On a zero-hour contract 

Your employer is required to follow the same health and safety legislation to protect zero hour contract workers as they are with all other workers. As a result, you may be able to claim compensation under the Health and Safety at Work Act 1974. 

You should check your contract to see if you qualify for Statutory Sick Pay. You may also be able to claim for Employment and Support Allowance (ESA) until you can return to work. 

As a self-employed contractor or subcontractor 

It is important that you speak to a professional to understand your rights here, as there are nuances to consider in relation to liability. As a self-employed person, you hold some responsibility for your own health and safety at work. But dependant on the location and specific circumstances of your work, there may also be some liability remaining with other parties. Depending on the circumstances of your accident, you may be able to claim for damages, recuperation, and loss of earnings. 

As a self-employed person, you may also be able to make a claim for Universal Credit and ESA.  

The process of claiming for a business site accident 

There is a set procedure in the UK for filing a compensation claim relating to a building site accident. 

After the accident 

When the accident happened, even if your injury seemed minor, your employer should have sought out or encouraged you to seek medical attention. This could involve contacting the doctor, visiting your local A&E department, or treating minor injuries at the scene using the relevant accident protocol.  

While this is important for your own health, it’s also important because your appointment with the doctor or visit to A&E is an official record of your injury. 

Reporting your accident 

Your company should have made an official log of the incident in their accident book or equivalent. This is further proof that the accident took place and it’s an important document for your construction accident compensation claim. 

For serious accidents that result in fractures, amputations or hospital treatment in general, your employer must report the incident to the Health & Safety Executive.  

This is so that they comply with the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) legislation. That report should include details of the accident including how it took place and the nature of the injuries you and others sustained. 

In some cases, the HSE may follow up a RIDDOR report with an investigation into where the accident happened. This could include a review of safety protocols when you were injured, interviews with you and other staff members, and a site inspection.  

A RIDDOR report or investigation is also very valuable as evidence in your claim against your employer, especially if the HSE finds shortcomings on their part. 

Gathering further evidence 

Right after the accident, it is advisable to take photographs of the hazard you believe was responsible for your injury, or that shows a lack of attention to health and safety. You may not be able to obtain photos later on, so try to do this straight away while the circumstances are fresh. 

Keep a record of any consultations, treatments, and diagnoses you’ve received from medical professionals. Also, keep a diary on how your injuries have affected your ability to work, your day-to-day life, and your sense of wellbeing. Both are powerful records that demonstrate the impact the injury has had on you. 

If you haven’t already, get in touch now with a solicitor’s firm that specialises in construction accident claims

Tell them about what happened and they’ll be able to give you a preliminary assessment on your chances of being awarded compensation. If they think you’ve got a case, they’ll start the claims process for you. 

What happens after you’ve made a construction accident claim? 

Your construction accident lawyer will handle the entire claims process for you, and will keep you informed along the way. Some typical milestones in a construction accident claim, according to the partner law firms we work alongside, are outlines below. 

If your employer accepts liability 

If your employer and their insurer accept liability, your solicitor then starts negotiating to agree a level of compensation. 

They want to reach a fair settlement for you – an amount of money that reflects the nature and severity of your injury, how it’s impacted your work life and daily life, and any financial losses you’ve experienced as a result. If you have to stop work altogether, the settlement might also reflect your future loss of wages too. 

Generally, the more severe your injury, or the greater its impact on your life, the more compensation you will receive. Your solicitor and your employer’s solicitor might use the Judicial College Guidelines, alongside their own lived experience of similar cases, to help value your claim. 

If you can’t reach agreement with your employer 

The vast majority of construction site accident claims are settled through negotiation. Sometimes though, negotiating liability becomes very complex, and in these cases your lawyer might advise you take the case to court. This is a very rare circumstance, and your legal team will guide you through the entire process, so it doesn’t need to be a daunting experience.  

If you are successful in claiming for a building site claim 

When the settlement has been agreed on, either through negotiations or the court, you then receive your compensation. It’s your solicitor’s job to make sure that payment arrives with you as quickly as possible. 

Your financial compensation is intended to help you recover any lost earnings due to your injury, and also to support you moving forwards; whether this be through private healthcare, rehabilitation or even retraining for a role if you are no longer able to remain in the same field of work.  

If you are not successful in your building site claim 

If you’re not successful with your building site accident claim request, your solicitor will advise you of the reason why and let you know if they believe you have grounds to appeal.  

Generally, your solicitor will only recommend an appeal if they believe the court was mistaken or new evidence comes to light. You may also have a limited timeframe to make an appeal, that your lawyer will discuss with you.  

They may also suggest an alternative dispute resolution if there are areas of dispute between you and your employer that were not covered during the negotiations or the court case.  

Just as if your claim had been successful, your rights as an employee are unaffected. UK law specifically forbids any unfavourable treatment against employees who have brought a compensation case against their employer. 

Solicitors for building site accidents 

If you want to start a construction accident claim, get in touch with The Compensation Experts. Speak with one of our advisors and tell them about the accident and the circumstances surrounding it. 

Our team will then introduce you to one of our hand-picked solicitors’ firms within our network. You’ll work with experienced lawyers with a track record of success when representing clients seeking compensation for building site accidents. 

Many of our partner firms work on a no-win, no-fee basis. That means that, if you don’t win your claim for compensation, the service costs you nothing. Typically, clients pay a fee of 25% (including VAT) of the compensation amount if their case is successful. This may vary depending on the team you are selected.

Start the process today. Please get in touch with us – we look forward to hearing from you. 

Building Site Accident Claims – Frequently Asked Questions 

What is a building site accident? 

A building site accident is an unplanned event that causes injury or death to an employee, contractor, visitor, or other person on a site where a new building is being constructed or an existing one altered or renovated. 

What are examples of building site accidents 

Common building site accidents include: 

  • Falls: Slips, trips, and falls caused by unstable working surfaces account for 26% of all construction site accidents. A further 19% of accidents are falls from height which are the leading cause of construction-related fatalities.  
  • Electrical: Proximity to power lines, poorly maintained equipment, and exposure to contact with live wires presents a great risk of electric shock to workers.  
  • Equipment and machinery: Without regular maintenance and proper training, equipment like power tools, fork lift trucks, bulldozers and cranes can be the cause of accidents. 
  • On-site objects: 12% of building site accidents are caused by being struck by a falling or a moving object.