Product Liability Claims

We specialise in helping those who have suffered injury or damages, due to defective products, claim the compensation they deserve

Find out how much your claim could be worth now

    Product Liability Compensation

    As a consumer, you should feel that any products you buy are safe to use. This is not always the case.

    Faulty products have the ability to cause serious injuries or significant damage to property such as your home. If a faulty product has harmed you or caused damage to your property, you may be able to make a product liability claim against the manufacturer.
    Contact The Compensation Experts team to see if you are eligible to make a product liability claim!

    What is a Product Liability Claim?

    A product liability claim is a claim against a manufacturer for supplying a faulty product that has caused injury or damage. They can be pursued under the Consumer Act 1987. 

    Types of Product Liability Claims

    In effect, there are four different types of product liability claims. These are:

    1. Manufacturing – the product suffered damage during the manufacturing process
    2. Design – the product has a design flaw which has led to injury or damage.
    3. Warnings – the manufacturer has failed to ensure that sufficient warnings are displayed on the product packaging
    4. Failure to issue a recall – A claim can be brought under this category if a manufacturer has failed to recall a faulty product even though they knew about it. If this fault subsequently injures a party, the manufacturer can be held liable

    If your claim ends up going to court, the court is entitled to take various circumstances into account. These include the way in which a product was marketed, the product instructions or warnings, and the level of technology that was available when it was produced.

    You should note that you cannot claim for the cost of a replacement product. You can, however, claim for personal injury, death or damages to private property caused by a defective product.

    Am I Eligible to Make a Product Liability Claim?

    You are eligible to make a product liability claim should you suffer injury or damage as a result of negligence. The rules for product liability are a combination of statutory law, contract law and tort law. No matter how you make a claim, there are three points that you need to prove in order for your claim to be successful:

    • That the product is, in fact, defective
    • That the defective product caused harm or loss to the claimant
    • That the defendant is legally responsible for the defective product

    If you can prove all 3 of these things, it is likely that your claim will be successful. For more information, get in touch with our team of experts.

    How Long do I Have to Make a Product Liability Claim?

    In order to make a product liability claim, you have 3 years from the date of the injury or damage caused by the product.  Court proceedings must have started within this 3-year timescale or your claim will not be valid.

    The time limit may be extended in exceptional circumstances however this will be determined by the courts on a case by case basis.

    How Much Compensation Could I Get for a Product Liability Claim?

    Product liability compensation varies in amount. Compensation is calculated using a wide range of factors from loss of earnings, medical costs, impact on your daily lifestyle etc. All of this will be taken into account when making your claim.

    The amount of compensation you receive will essentially depend on how severe your injuries, loss or damages are. For a more accurate answer to this question, speak to one of our advisors. They will talk through the details of your case with you, ask any necessary questions before determining if your claim is likely to be successful and how much compensation you are likely to receive.

    Making a Product Liability Claim

    The first step to making a product liability claim is to contact The Compensation Experts. Our experienced advisors can answer any questions you have and offer professional advice about the best way to make a claim if you are entitled to. There is no cost or obligation to this initial consultation. If you are eligible and decide to proceed with your product liability claim, we will match you with a specialist solicitor who has extensive experience in cases such as your own.

    Depending on the nature of your injury, the level of damage to your property and the type of product, you may have the option of claiming against the manufacturer, importer, or retailer, but your solicitor will explain the implications of each. They will then recommend which is the best solution for you.

    One of the biggest concerns clients have before they contact us is whether they will be left out of pocket if their claim is not successful. We offer our customers a No Win, No Fee* agreement (*conditions may apply. Please see details at the bottom of the page), which removes this risk and promises that if your request is not agreed, you will not have to pay any legal costs.

    Call us on 0800 182 2191. Alternatively, you can complete our online claim form and we will call you back at a specified time.

    • No Win No Fee *conditions may apply
    • Maximum Compensation
    • Speedy Response

    Need some help?

    Am I eligible?

    If you have been harmed physically in the last 3 years, due to someone else’s negligence, the short answer is yes.

    Exceptions to this are for instance industrial disease or if you were a child at the time of the accident. In this case you may have a longer period to claim.

    How much could I claim?

    As every injury is different, the amount of compensation paid out can differ case to case. Varying factors lead to the final figure. These include: extent of your injuries, loss of earnings, future losses and more.

    Our dedicated team of experts will give you an indication of how much you could potentially claim for.

    Find Out More

    How does the process work?

    We understand that when making a claim it’s important to know what to expect and when to expect it. That’s why we make the process as transparent & clear as possible.

    Your solicitor will gather all the evidence and will notify the negligent party that you wish to begin claim proceedings. With your solicitor negotiating on your behalf, you will be up to date every step of the way.

    Find Out More

    Why should you use us?

    No Win No Fee*

    We assess all claims on a No Win No Fee basis, then we can determine how successful a claim is likely to be. However, if your claim is successful we will charge up to 25% of the total compensation awarded and if you terminate the agreement before your claim for damages ends then you may be liable to pay basic charges in addition to this. We assess each claim on its merits with the information you provide, which then helps us to determine its likely success rate.

    Expert Advisors

    Our dedicated panel are experts in securing compensation no matter the injury.
    Our panel of personal injury lawyers are committed to securing the best possible outcome for you while providing expert support every step of the way.

    Personal Dedicated Team

    Each client has their own Personal Injury lawyer who will work on the case from start to finish. They will also be there every step of the way. The client has a direct phone number and direct email address of the lawyer.

    Product Liability Claim Experts Working For You

    We specialise in helping those who have been injured or experienced damage to property due to a defective product claim the compensation they deserve.

    We work on a No Win No Fee* basis, so if we don’t win your case you don’t pay! Once you make contact, our experienced team will work to recover the maximum compensation you are entitled to. However, you should be aware that the panel of solicitors we work with may charge up to 25% of the total compensation awarded if your claim is successful. Further, if you terminate the agreement before your claim for damages ends you may also be liable to pay basic charges including (but not exclusively) disbursements, and barrister’s fees.

    Whether you are ready to make a product liability claim, or you would just like a free conversation with a legal professional, we have trained advisors on hand to give you all the information you need. Take the first step to getting what you deserve by filling in our quick contact form and we will call you back whenever suits you.

    • No Win No Fee *conditions may apply
    • Maximum Compensation
    • Speedy Response